Job Description

Job Title: Learning Management System Administrator

Location: Columbus, OH 43215

Duration: 6 Months

Shift: Mon – Fri 8:30 AM – 5 PM

Hybrid schedule 3 days onsite / 2 remote.

Qualifications:

• Bachelor degree preferred but not required, ideally in Business, Communication, Education, Human Resources, Information Technology or a related field.
• 3+ years of proven experience managing Learning Management Systems preferred.
• Familiarity with HR enterprise-level platforms such as SAP SuccessFactors is strongly preferred.
• 3+ years of prior exposure to managing both online and in-person training logistics.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Excellent attention to detail and a proactive approach to system improvements.
• Proven understanding of data security and industry compliance principals.
• A “put me in coach” attitude and desire to elevate the status quo required.

Responsibilities:

• LMS Platform data entry to align with organizational training goals and end user needs.
• Administer, maintain, and update course offering including web-based and face-to-face training content.
• Ensure timely coordination and publishing of training materials.
• Manage user profiles, roles, enrollments, training items within the LMS.
• Serve as the first point of contact for LMS related issues, provide user support, troubleshoot technical problems, and escalate when necessary.
• Ensure LMS usage complies with organizational data privacy and industry security standards, as well as applicable regulations.
• Ensure all compliance and mandatory offerings are always available.
• Coordinate and project manage logistics for face–to–face training sessions, including scheduling instructors and room bookings regardless of physical location; and when applicable for live web-based trainings.
• Distribute post-training evaluations and surveys to collect feedback for continuous improvement in a timely manner. Manage organization of results.
• Use sign-in sheets and other attendance tracking tools to update employee training history in the database ideally within two business days.
• Monitor and respond to queries from the training shared inbox, resolving employee issues and providing guidance on LMS-related matters, and escalate when necessary.
• Ability to facilitate running standard or ad hoc reports as required and needed.

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