Assistant General Manager - Luxury Rental Job at Hays, New York, NY

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  • Hays
  • New York, NY

Job Description

Your New Company:

Join a leading property management company in Manhattan, known for its luxury high-rise, Class A assets. Our team is dedicated to providing exceptional service and maintaining the highest standards in the industry.

Your New Role:

As the Assistant General Manager, you will support the overall customer service and administrative functions for a group of assets with a combined unit count of 1000+ units. Reporting directly to the General Manager, you will provide leadership to the front-of-house team and ensure the achievement of budget objectives, maximize revenue, and maintain high standards of customer service.

What You'll Need to Succeed:

  • Experience: Extensive knowledge of the Manhattan submarket with 3–5 years of tenure managing luxury high-rise assets.
  • Education: Associate’s or Bachelor’s degree.
  • Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and Property Management software (e.g., Yardi or MRI). Excellent communication, organizational, and analytical/problem-solving skills.
  • Leadership: To train, develop, and motivate subordinates, and provide consistent feedback.
  • Customer Service: Strong ability to coordinate with Facilities Department, respond to resident complaints, and engage in resident communications.
  • Administrative: Ensure adherence to company policies, timely completion of forms and reports, and coordinate with Facilities and Construction teams.
  • Legal Knowledge: Familiarity with Fair Housing and Equal Employment guidelines and applicable local and federal laws.
  • Travel: Occasional travel between multiple buildings within the same neighborhood (approximately 25-30% of the role).

Total Compensation:

  • Salary: $110,000 to $130,000 per year.
  • Bonus: Eligible for a discretionary bonus.
  • Benefits: Full company-paid health and dental, 401k, pension, housing and parking discounts, and wellness programs.

What You'll Get in Return:

You will have the opportunity to work in a dynamic environment with a supportive team, managing a diverse portfolio of properties. You will gain valuable experience in property management and have the chance to grow professionally within the company.

What You Need To Do Now :

If you are interested in this exciting opportunity, apply today or email your resume to Jennifer.Tulka@Hays.com. We look forward to hearing from you!

Job Tags

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