Job Description

We’re looking for a detail-oriented Systems Analyst to join our team and ensure the accuracy and integrity of provider promotions that power our platform.

As a Systems Analyst at SARA Plus, you will be responsible for managing AT&T, DIRECTV, and other provider promotions through precise data creation and maintenance. Your work ensures that client orders are accurate and promotions are applied correctly. This role requires strong analytical skills, attention to detail, and the ability to manage time-sensitive tasks efficiently.

About SARA Plus

At SARA Plus, we believe in a future where technology adapts to human needs, not the other way around. We are a forward-thinking SaaS company building an intelligent order entry and business management platform that empowers businesses and customers to automate complex workflows with ease and empathy. Our name stands for Sales and Reporting Application, and the “Plus” represents the exceptional quality we deliver.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

Responsibilities

• Promotion Data Management: Create and maintain accurate promotion data for new and existing provider offers in our database
• Quality Assurance: Conduct on-hand QA testing for promotion data changes and general QA testing within the SARA Plus platform
• Defect Monitoring: Track and analyze order reporting to identify and resolve promotion-related defects
• Collaboration: Work closely with internal teams to ensure seamless integration of promotions into client workflows
• Continuous Improvement: Recommend process enhancements to improve data accuracy and operational efficiency

Requirements

• Proficiency in Microsoft Excel for data management and analysis
• General knowledge of Microsoft Word for documentation
• Ability to read and understand XML structures
• Excellent time management skills for handling time-sensitive tasks

Preferred Skills

• Experience with SQL for database queries and updates
• Familiarity with data visualization tools like Power BI
• Knowledge of API testing tools such as Postman or Insomnia
• Basic coding experience in TypeScript, JavaScript, Python, Java, and .NET

Education

• Bachelor’s degree in business, Data Analytics, Information Systems, or a related field (or equivalent experience)

What We Offer

• Competitive salary and benefits package
• Flexible work environment with opportunities for remote work
• Professional growth and learning opportunities
• A collaborative, innovative team culture where your ideas matter

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!

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