Job Description
Position Summary
The Senior Director of Workforce and Continuing Education is a strategic leader responsible for the development, implementation, and continuous improvement of programs that advance the College’s workforce mission. Reporting to a Deputy or Associate Deputy Chief, this role manages a designated portfolio within the Workforce and Continuing Education division (for example, Professional Education, Workforce Training, Adult Education, Justice-Impacted Communities, or Operations).
The Senior Director drives programmatic excellence, operational efficiency, and meaningful community and employer engagement. This leader plays a critical role in developing innovative, high-impact, tuition-generating programs that align with labor market demands and support the College's commitment to workforce readiness and economic mobility.
Key Responsibilities:
- Strategic Program Oversight: Lead the design, implementation, and evaluation of workforce and continuing education initiatives within assigned portfolio area.
- Partnership and Stakeholder Engagement: Build strong partnerships with employers, community organizations, government entities, and academic leadership to ensure program relevance and expansion.
- Performance Management: Monitor and report on program outcomes, ensuring alignment with college-wide workforce goals and continuous improvement processes.
- Operational Leadership: Oversee day-to-day operations of assigned portfolio, including program logistics, compliance, budgeting, and staff supervision.
- Cross-Unit Collaboration: Coordinate with internal teams—including academic schools, grants, marketing, and enrollment—to ensure integrated service delivery.
- Innovation and Growth: Support the development of new offerings that respond to emerging workforce needs and create scalable, sustainable models.
- Completes required Professional Development training hours per academic year.
- Performs other duties as assigned.
Required Knowledge, Skills, and Abilities
- Workforce Development Expertise: Demonstrated leadership in workforce development, continuing education, adult learning, or related areas.
- Program Design Knowledge: Strong understanding of non-credit and credit programming models, including stackable credentials and industry certification pathways.
- Employer and Community Engagement: Experience with employer engagement, program design, and community partnerships to support workforce pipelines.
- Funding and Compliance: Knowledge of public and private funding mechanisms, including grants and workforce development contracts, and understanding of applicable federal and state regulations (e.g., WIOA, TWC).
- Data-Informed Decision-Making: Skilled in managing data-informed initiatives and applying evaluation results to improve outcomes.
- Operational Leadership: Proven ability to lead teams, manage complex projects, and coordinate across internal and external stakeholders.
- Program Expertise and Communication: Advanced knowledge of functions and requirements of assigned program area, ability to assess user needs, obtain information and communicate in a clear and logical manner.
- Organizational and Analytical Strength: Strong organizational and analytical skills with accuracy and attention to detail.
- Communication and Interpersonal Skills: Excellent oral, written, and interpersonal skills and the ability to communicate effectively with individuals from diverse backgrounds.
- Customer Service Proficiency: Strong knowledge and experience providing effective customer service.
- Student Profile Management: Manage incoming student career connected learning profiles.
Key Responsibilities
- Strategic Program Oversight: Lead the design, implementation, and evaluation of workforce and continuing education initiatives within assigned portfolio area.
- Partnership and Stakeholder Engagement: Build strong partnerships with employers, community organizations, government entities, and academic leadership to ensure program relevance and expansion.
- Performance Management: Monitor and report on program outcomes, ensuring alignment with college-wide workforce goals and continuous improvement processes.
- Operational Leadership: Oversee day-to-day operations of assigned portfolio, including program logistics, compliance, budgeting, and staff supervision.
- Cross-Unit Collaboration: Coordinate with internal teams—including academic schools, grants, marketing, and enrollment—to ensure integrated service delivery.
- Innovation and Growth: Support the development of new offerings that respond to emerging workforce needs and create scalable, sustainable models.
- Completes required Professional Development training hours per academic year.
- Performs other duties as assigned.
Minimum Qualifications
- Bachelor’s degree required; Master’s preferred in education, workforce development, public administration, or a related field.
- Five (5) years of progressively responsible experience in workforce, continuing education, or adult learning environments.
- Proven record of program or operational leadership in a complex organization.
- Official transcript will be required.
- Bilingual or Multilingual Preferred.
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