Job Description

About Us:

Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery, booking, and stay. Like what Epic Pass did for the ski industry, or how Netflix replaced Blockbuster as a way for consumers to consume content easily, our mission is to develop next-generation travel programs delivering the best vacation experience for families to anticipate and enjoy, year after year. Vacatia is a VC-backed company headquartered in San Francisco with offices nationwide. Vacatia is a great place to work with the resources and support you need to find a long-term career fit.

Located at the base of Camelback Mountain in Scottsdale, Arizona, Scottsdale Camelback Resort offers the prefect setting for guests to escape, unwind, and relax. Come join a team that focuses on achieving goals through teamwork, integrity, and pride. Learn more about Scottsdale Camelback resort by visiting our website:

Essential Functions:

• Responsible for cleaning guest villas which includes but is not limited to cleaning of kitchen and dishes, counter tops, refrigerator, sinks, mopping of tile floors, bathrooms–sinks, shower, tub, floors, bedrooms–dusting, windows and vacuuming of all carpet and stairs.
• Request replacements for missing items in villas - promptly from dispatch.
• Sweep entrance and shake door mat.
• Wipe down patio furniture, place in appropriate positions - then sweep patio area.
• Stage villa for occupancy – blackouts open, sheers closed, amenity items placed in proper locations.
• lacing items that may have moved back to their “staged” location.
• Inspect your work prior to leaving villa (mirrors & sinks spotless, no debris on carpet, room smells fresh.)
• Report maintenance issues or damage to furniture to dispatch immediately. Report any issues you cannot fix to dispatch (stains in carpet and/or equipment that is not working - such as microwave, dishwasher etc.)
• Turn off all lights when work in villa is complete
• Set A/C temperature to appropriate vacant temperature.
• Maintain your cart in a clean and orderly fashion, remove any garbage at end of shift and organize cart
• Work with other members of the team in a cooperative manner to achieve department goals.
• Demonstrate a working knowledge in the safe and correct use of all chemicals on daily basis and proper operation of equipment & tools.
• Demonstrate proper use of safety practices in all procedures.
• Immediately report unsafe incidents or unsafe conditions to the Supervisor.
• If guest is present during cleaning (refresh, midweek cleans) ensure guest is fully satisfied with the level of cleanliness prior to leaving.
• Provide customer service to all guests in a pleasant and professional manner answering questions briefly while conforming to villa cleaning times.
• Perform all other duties as assigned.

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• Responsable de la limpieza de las villas de huéspedes que incluye pero no se limita a la limpieza de la cocina y la vajilla, encimeras, refrigerador, fregaderos, fregar de pisos de cerámica, baños-lavabos, ducha, bañera, pisos, habitaciones desempolvado, ventanas y pasar la aspiradora de todos alfombras y escaleras.
• Solicitud de reemplazos para los artículos que faltan en villas - sin demora a partir del envío.
• Barrer la entrada y sacudir el tapete.
• Limpie los muebles del patio, colocar en posiciones apropiadas - luego barrer el área de patio.
• Asegurance que tados losmuebles y cosas en la villa esten donde deven estar.
• La colocación de los objetos que se han mudado de nuevo a su "puesta en escena" ubicación.
• Inspeccione su trabajo antes de salir de la villa (espejos y lavabos impecable, sin residuos en la alfombra, sala huele a fresco.)
• Informe cuestiones de mantenimiento o los daños a los muebles para despachar inmediatamente. Informar de cualquier problema no se puede solucionar de su expedición (manchas en la alfombra y / o equipo que no está funcionando - tales como microondas, lavavajillas, etc)
• Apague todas las luces cuando el trabajo se ha completado en la villa
• Fije la temperatura A / C de temperatura apropiado vacante.
• El carro de housekeeping ordenada, eliminar cualquier basura al final del turno y mantener el carrito de housekeeping organizer
• Trabajar con otros miembros del equipo de forma cooperativa para lograr los objetivos del departamento.
• Demostrar un conocimiento práctico en el uso seguro y correcto de todos los productos químicos en base diaria y el funcionamiento adecuado de los equipos y herramientas.
• Demostrar el uso apropiado de las prácticas de seguridad en todos los procedimientos.
• Informar inmediatamente incidentes peligrosos o condiciones inseguras al supervisor.
• Si el huesped la limpieza asegurarse quel invitados y huéspedes está completamente satisfecho con el nivel de limpieza antes de salir.
• Proporcionar servicio al cliente para todos los huéspedes en un ambiente agradable y profesional manner preguntas contestar brevemente mientras que conforme a los tiempos de limpieza villa.
• Ejercer las demás funciones que le sean asignadas.

• Benefits:
• Medical
• Dental
• Vision
• Life
• 401k
• PTO
• Quarterly Bonus
• Monthly Employee Appreciation
• Access to Resort Amenities

Education/Experience Required:

• Previous cleaning experience. Knowledge of cleaning chemicals.

Specific Skills Required:

• Good communications skills.
• Able to use and operate vacuum cleaner, push maid cart with cleaning tools, chemicals and necessary supplies.
• Must be able to read chemical labels, resort policies and other instructions.

Physical Requirements:

Must be able to lift, pull and or push up to 40lbs, move, stand, walk, traverse, crouch/stoop, kneel, repetitive hand/wrist motion, reach, bend, see, recognize, distinguish, convey information and converse with staff & guests with great consistency.

Disclaimer: The Vacatia, Inc., subsidiaries, and affiliates is an equal opportunity employer. All decisions are based only on the individual's qualifications and ability to perform the work. An application must be completed for each position for which you are applying. Qualified and interested individuals may submit their application to Human Resources.

The Scottsdale Camelback Resort reserves the right to modify this job description at any time, without notice. The specific requirements, duties and skills set forth in this job description are intended to be all-inclusive as of the date this document is prepared. However this job description may not contain all of the duties, physical requirements and skills that you may be asked to perform during the period of time you work at the Scottsdale Camelback Resort. Further, the job description is not a guarantee that you will perform any or all of these duties.

Compensation details: 16.5-17.5 Hourly Wage

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