Experienced Salesperson for Managed Service Provider (MSP) Job at Iserv, Grand Rapids, MI

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  • Iserv
  • Grand Rapids, MI

Job Description

Job Description

Job Description

Salary: Base plus Commission

Job Description: Experienced Salesperson for Managed Service Provider (MSP)

About Iserv

Iserv is a leading North American Managed Service Provider (MSP) with over 30 years of experience, delivering tailored IT solutions to businesses across various industries. With offices in multiple states and a commitment to excellence, we provide cutting-edge services in cloud computing, cybersecurity, data management, and IT support. As we embrace the AI revolution, we are poised for significant growth and innovation, partnering with clients to shape the future of technology. Learn more at

Position: Senior Salesperson - MSP/MSSP

Location: Remote/Hybrid (with travel to client sites and Iserv offices as needed)
Type: Full-Time
Compensation: Competitive base salary, uncapped commission structure, and generous incentives for acquiring new logo customers . Benefits include health insurance, 401(k) with company match, and flexible time off.

Role Overview

We are seeking a dynamic and experienced Salesperson to join our team as a foundational member of our expanding sales force. This role is designed for a seasoned professional from a similar MSP or IT services business who brings a strong network of customer relationships and a proven track record of driving revenue growth. As our first superstar in this space, you will play a pivotal role in growing our client base, leveraging Iservs established reputation, and helping shape our AI-driven future. We are looking for independent thinkers who are impactful, driven, and focused on maximizing their earning potential through sales. This is an opportunity to join a company with big plans, where our highly involved leadership and owners foster a "best idea wins" mentality, empowering you to make a lasting impact as we build a high-performing sales team.

Key Responsibilities

  • Business Development: Identify and acquire new logo customers by leveraging existing relationships and building new ones, focusing on businesses seeking reliable MSP services and innovative AI solutions.
  • Client Relationship Management: Maintain and expand relationships with existing and prospective clients, acting as a trusted advisor to understand their unique IT challenges and align Iservs offerings to their needs.
  • Sales Strategy: Collaborate with leadership to develop and execute a sales strategy that supports Iservs growth objectives, including market expansion and AI-driven service adoption, while contributing your own innovative ideas.
  • Service Promotion: Effectively communicate Iservs comprehensive service portfolio, including managed IT services, cloud solutions, cybersecurity, and emerging AI technologies, to drive client engagement and revenue.
  • Team Growth Contribution: Provide insights and leadership to help build and scale the sales team, mentoring future hires and fostering a culture of excellence.
  • Market Intelligence: Stay informed on industry trends, particularly in AI and IT services, to position Iserv as a forward-thinking partner and anticipate client needs.
  • CRM Utilization: Use CRM tools (e.g., Salesforce, HubSpot) to track client interactions, manage pipelines, and provide accurate sales forecasts.

Qualifications

  • Experience: Minimum of 5-7 years of B2B sales experience in the MSP or IT services industry, with a proven track record of meeting or exceeding sales targets.
  • Customer Relationships: Established network of customer contacts in key industries, including but not limited to Multi-Dwelling Units (MDU), Manufacturing, Medical, finance, healthcare, and professional services. Candidates with experience in MDU, Manufacturing, and Medical sectors will be given preference.
  • Industry Knowledge: Deep understanding of managed IT services, cloud computing, cybersecurity, and emerging AI technologies, with the ability to articulate their value to clients.
  • Skills:
    • Exceptional communication, negotiation, and relationship-building skills.
    • Strategic and independent thinker with the ability to identify opportunities, close complex deals, and propose innovative solutions.
    • Proficiency with CRM software and sales analytics tools.
    • Self-motivated, adaptable, and driven to maximize earnings through a performance-based compensation structure.
  • Education: Bachelors degree in Business, Marketing, or a related field preferred, or equivalent professional experience.
  • Mindset: Passionate about driving results, thriving in a "best idea wins" culture, and eager to shape the future of Iservs sales organization while capitalizing on generous commission opportunities.

Why Join Iserv?

  • Impactful Role: Be the first key hire in our sales expansion, with the opportunity to influence strategy and build a high-performing team in a company that values independent thinking.
  • Generous Compensation: Competitive salary with uncapped commissions and significant incentives for new logo acquisitions, designed to reward top performers who maximize their earning potential.
  • Innovative Environment: Work with a company at the forefront of the AI revolution, integrating cutting-edge tools to deliver unparalleled client value.
  • Engaged Leadership: Collaborate with hands-on owners and leaders who are deeply involved in the business and champion a "best idea wins" approach, ensuring your ideas are heard and valued.
  • Supportive Culture: Join a collaborative team of certified professionals dedicated to client success and continuous improvement, as highlighted on
  • Career Growth: As we expand our sales team, this role offers a path to leadership positions, including potential future roles such as Sales Manager or Director.

How to Apply

If you are a results-driven sales professional with a passion for technology, a network of customer relationships, and a drive to maximize your earnings in a dynamic, idea-driven environment, we want to hear from you! Please submit your resume and a cover letter outlining your experience and vision for this role here.

Application Deadline: Open until filled.

Job Tags

Base plus commission, Full time, Remote work, Flexible hours,

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