Expeditor - Donald Ross Pub (DRP) Job at Oak Hill Country Club, Rochester, NY

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  • Oak Hill Country Club
  • Rochester, NY

Job Description

Job Description

Job Description

Department: Food & Beverage

Reports To: DRP Restaurant Manager, DRP Assistant Restaurant Manager, DRP Restaurant Supervisor

Supervises: N/A

Job Summary (Essential Functions): Ensures prompt and polite service to our members and guests. Serves as the liaison between the kitchen and servers. Facilitates the transportation of food items from the kitchen to the dining room floor with the support of food runners.

Job Knowledge, Core Competencies, and Expectations:

  • Oak Hill Country Club's Acorns of Excellence.
  • Neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.
  • Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships.
  • Must be able to work well under pressure in a high-volume setting where multitasking is required.
  • Works harmoniously and professionally with co-workers.
  • Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts if needed. Expected to work 40-60 hours per week throughout the year and additional hours during event weeks.
  • All other duties as needed.

Duties & Responsibilities:

  • Ensures all service stations in the kitchen are stocked and ready for service.
  • Maintains cleanliness of service stations in kitchen while ensuring that the kitchen is free from clutter and that the kitchen floor is a clean and safe work area.
  • Ensures that bread, soup and other food products are available.
  • Carefully matches all food items to correct orders.
  • Ensures that each food item has the appropriate side dishes and sauces.
  • Wipes up spills or drips on the rims of dishes and ensures the consistency of plate presentation.
  • Lines up the plates by seat number and directs the food runners.
  • Ensures plated hot food leaves the kitchen quickly.
  • Hand carries food to tables using the correct seat positions on the ticket when no food runner is available.
  • Ensures that the salad bar stays stocked, clean and in good working condition.
  • Ensures that all items in "to go" orders are correctly assembled and labels them by stapling the ticket to the bag.
  • Assists servers, food runners and server assistants throughout the course of service.
  • Assists server assistants in the dining room with clearing soiled dishes, filling waters and setting the dining room.
  • Breaks down and cleans service stations in the kitchen at the end of the shift.
  • Reports complaints to manager on duty when received.
  • Responsible for storing equipment and materials properly and in the correct areas.
  • Ensures that all storerooms and equipment storage areas are orderly and clean.
  • Inspects equipment for defects, cleanliness or any maintenance that needs to be completed and reports to supervisor.
  • Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
  • Carries out bylaws and policies set by the Board of Directors.
  • Any, and all other duties, as assigned by the DRP Restaurant Manager, DRP Assistant Restaurant Manager, and/or DRP Restaurant Supervisor.

Experience

  • Previous food & beverage experience preferred.

Education

  • High school or equivalent education required.

Licenses and Special Requirements

  • Valid driver's license.
  • Food safety certification.
  • Alcoholic beverage certification.

Physical Demands and Work Environment

  • Regularly exposed to moving mechanical parts and outside weather conditions.
  • Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat. The noise level in the work environment is usually moderate to loud.
  • Able to meet and perform the physical requirements of the job and to work effectively in an environment that is typical of this position.
  • Frequent lifting, bending, climbing, stooping, and pulling.
  • Must be able to lift 75 pounds.
  • Must be 18 years of age.
  • Must be able to follow written and verbal instructions.
  • Must have a reliable form of transportation to and from work.

General Information

Scheduled Shifts: Year round position. Days and hours are based on club operations and weather conditions.

Wage: Competitive wage, based on experience

Job Tags

Flexible hours, Shift work, Night shift, Early shift,

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