Job Description

Job Title: Documentation Specialist

Location: 100% Onsite – Rosemead, CA

Contract Duration: 12 Months (1 Year)

Pay Range: $45 – $47 per hour (W2 only)

Position Overview

The client is seeking a Documentation Specialist with a strong background in both documentation and process development. The ideal candidate will be responsible for drafting, maintaining, and improving documentation while also analyzing and optimizing processes across teams. A bachelor’s degree is required.

Day-to-Day Responsibilities / Workload

Documentation & Standards Development

• Draft, revise, and maintain comprehensive documentation for security and operational standards, procedures, and workflows.
• Establish and manage document control protocols including versioning, formatting, and distribution.
• Ensure documentation aligns with internal knowledgebase systems and complies with organizational standards.
• Collaborate with subject matter experts to capture technical and procedural knowledge in clear, structured formats.

Process Review & Optimization

• Review existing standards and processes to identify inefficiencies, redundancies, and improvement opportunities.
• Conduct gap analyses and recommend actionable changes to streamline operations.
• Implement approved process changes and monitor adoption and effectiveness.
• Maintain updated training materials and ensure alignment with revised procedures.

Metrics Development & Enhancement

• Design new performance metrics to evaluate process effectiveness, compliance, and operational efficiency.
• Enhance existing metrics for improved clarity, relevance, and usability.
• Collaborate with data owners to ensure accurate sourcing and reporting.
• Develop dashboards and reporting tools to communicate metric outcomes and trends to leadership.

Cross-Functional Collaboration

• Work closely with Corporate Security, Engineering, and Project Management teams to ensure documentation and process standards are integrated across functions.
• Participate in regular check-ins with leadership to report progress, audit results, and recommend interventions.
• Coordinate with third-party vendors when documentation overlaps with external services or deliverables.

Required Skills/Attributes

• Strong background in process development and documentation.
• Bachelor’s degree is required.

Desired Skills/Attributes

• Proven experience developing documentation and processes in a corporate/technical environment.

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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