Job Description

About the Company

Are you looking to join a dynamic and innovative team that leads the way in association management? MMI - McClure Management Inc. is seeking a motivated and reliable Receptionist to become an integral part of our organization. As the front-line representative of our company, you will play a vital role in ensuring a positive and professional experience for our clients and colleagues. This is an in-office position, located in South Carlsbad, with working hours from 8:30 am to 5:00 pm, Monday to Friday.

About the Role

As a Receptionist, you will be at the forefront of our organization, contributing to our success through your dedication and commitment to exceptional service.

Responsibilities :

• Answering incoming calls and directing them to the appropriate person or department.
• Processing emails, assisting owners with questions, and entering service requests.
• Efficiently handling incoming and outgoing mail.
• Managing key purchase requests and property amenity reservations.
• Maintaining multiple calendars for scheduling appointments and meetings.
• Updating vendor Certificates of Insurance (COI) to maintain compliance.
• Managing printing orders and filing documents accurately.
• Processing incoming mail.
• Scanning documents.
• Printing monthly documents.

Qualifications :

• 3-5 years of proven customer service experience or similar position.
• High school diploma or equivalent.
• College Degree.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Must be able to lift 30 lbs.
• Ability to maintain extended periods of sitting and standing throughout the workday.
• Continuous engagement in verbal communication with clients, guests, supervisors, associates, and vendors.
• Proficient communication skills for both phone and in-person interactions to effectively address business-related matters.

Required Skills :

• Empathy: Ability to understand and empathize with the needs of clients and colleagues.
• Determination: Willingness to take on challenges and find effective solutions.
• Connection: Building and maintaining positive relationships with clients and team members.
• Respect: Treating others with dignity and respect in all interactions.
• Persistence: Staying committed to achieving objectives despite obstacles.
• Imperturbability: Remaining calm and composed under pressure.
• Trustworthy: Demonstrating integrity and confidentiality in handling sensitive information.
• Detail-Oriented: Paying meticulous attention to details to ensure accuracy.
• Dependable: Being punctual, reliable, and accountable for responsibilities.
• Accountable: Taking responsibility for actions and delivering results as expected.

Preferred Skills :

Join our team and become a part of an organization that values its employees and provides opportunities for growth and advancement.

Pay range and compensation package :

Hourly pay range is $18-$24, depending on experience.

Equal Opportunity Statement :

If you have the required skills and qualifications and are excited about working with a leading association management company, please submit your application with a resume highlighting your relevant experience. We look forward to hearing from you!

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