Wine Club & Guest Experience Manager – Full Time
Rancho Capistrano Winery | San Juan Capistrano, CA
Rancho Capistrano Winery, Orange County’s largest winery and Southern California’s Best Winery, is seeking a full-time Wine Club Manager to lead and grow our thriving wine club community. This is a dynamic role for a hospitality professional with a passion for wine, exceptional customer service, and strategic thinking.
Key Responsibilities:
• Oversee all aspects of the Rancho Capistrano Winery Wine Club program, including member acquisition, retention, and engagement
• Serve as the primary point of contact for wine club members, providing exceptional service, timely communication, and personalized experiences
• Manage and coordinate monthly wine club releases, including logistics, inventory coordination, packaging, and pickup scheduling
• Plan and execute member-exclusive events and tastings that drive loyalty and brand connection
• Track membership data and sales performance; analyze trends and identify growth opportunities
• Collaborate with marketing and operations teams on promotional campaigns, digital outreach, and in-store signage
• Maintain accurate member records, payment processing, and compliance with alcohol regulations through VinesOS
• Lead wine tastings, educate staff on wine club offerings, and serve as a brand ambassador at all RCW locations
Qualifications:
• 2+ years of experience in wine sales, wine club management, or hospitality operations
• Strong knowledge of wine and food pairings
• Proven ability to build relationships and deliver high-touch customer experiences
• Organized, detail-oriented, and capable of managing multiple projects and deadlines
• Comfortable with POS and CRM systems; proficiency in Microsoft Office, Canva
• Availability to work evenings, weekends, and during wine club release periods and events
What We Offer:
• Competitive salary - $75k/yr with bonus potential
• Staff discounts and wine perks
• Opportunities for growth within a dynamic and passionate team
• A beautiful work environment surrounded by great food, wine, and people
⸻
To apply, please submit your resume to sylvia@ranchocapwinery.com.
The RN advocates and utilizes the nursing process in the care of all age populations along the health continuum. The nursing process includes assessment, diagnosis, planning, implementation and evaluation derived from scientific, evidence-based knowledge. The RN partners...
...Senior Program Underwriter - Middle Market Property and Casualty Insurance Industry Remote - Somerset, NJ Office Location Are you an energetic, well-versed Program Portfolio Underwriter who is looking for an opportunity to join a well-funded new insurance carrier...
...veterinary services. At the Emergency Animal Hospital of Collin County (EAHCC) , our mission is to create a comprehensive pet health care environment that delivers superior customer service while addressing the needs of pets, clients, and referring veterinarians....
Senior Mechanical Engineer - Baltimore, MD Location: Baltimore, MD (Hybrid - 3 days/week in office) Salary: $110,000-$155,000 + Benefits Travel: 10%-20% (local and occasional out-of-state travel) Employment Type: Full-time A leading engineering and professional...
...Swedish Medical Group is seeking an Addiction Medicine physician to join their experienced team in Seattle, Washington. This dedicated team includes addiction medicine physicians, specially trained nurses, and state-certified substance use disorder professionals, providing...