Job Description

Warehouse Operations Manager

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

• 95% client satisfaction rate measures client satisfaction vs. expectations.
• Clients have worked with us for over 10 years, on average.
• BTI Solutions counts 4 Global Telecommunication companies as clients.
• Client referrals are BTI Solutions' largest source of new clients.
• Google Review 4.4, Facebook Review 4.8

Responsibilities:

• Implement short range plans and identify strategic goals and objectives to set performance goals and meet the plant's mission and strategic plans
• Manage all business unit resources to successfully deliver results in quality, cost, safety, and service
• Develop high performing work teams to effectively meet the changing needs of the business by motivating, organizing, and encouraging teamwork within the workforce to ensure set productivity targets are met
• Utilize Standard Operating Procedures to resolve and correct problems
• Conduct daily status meetings with management team to review prior day's performance, develop action plans for the day, and determine daily department staffing levels
• Conduct weekly staffing reviews to determine appropriate staffing levels for operational departments
• Report statistics on a daily, weekly, and monthly basis to the team leaders
• Support safety programs to reduce or eliminate employee injuries
• Develop action plans for conducting internal analysis and gap identification, review current or future trends that indicate possible gaps in inbound or outbound functions or employees and make recommendations based on findings
• Develop Productivity Improvement Plan for each performance indicator or areas identified for improvement
• Monitor department budgets on a monthly basis and assist in development of budget for operational functions

Requirements/Qualifications:

• Bachelor's Degree in Business Administration, Logistics, Supply Chain or equivalent experience required
• 10+ years of logistics experience required
• 3+ years of warehouse management experience required
• KPI management, Inventory Slotting, Inventory Accuracy, Inventory Consistency, Inventory availability experience required
• Experience and ability to work with Distribution Center, Supply Chain Team, Carriers to resolve any inbound/outbound shipment issues is required
• Ability to expedite emergency requests
• Ability to analyze and report recommendations and results related to operations
• Excellent verbal and written communication skills to ensure communication to appropriate stakeholders, with appropriate ad-hoc reports and analyses issued timely and accurately
• Ability to maintain the building operations to comply with all regulatory obligations, including but not limited to OSHA and other government regulations

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