Underwriting Support Specialist at AIG About the Role This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or a Team Manager, Underwriting Support. The Senior Underwriting Assistant is an individual contributor within the Underwriting Support Unit's field operations. The role assists the underwriters by screening risk offerings and with pre- and post-binding processes. It also performs services including problem solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision. Key Responsibilities Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region. Review new submissions against prescribed criteria to determine if risk qualifies for line-of-business risk appetite, triage submission for missing information and follow up with broker for outstanding items. Compare renewal submission information against prior year and document differences for underwriting (e.g., large exposure change, new or sold entities, change in operations, significant change in loss history). Renewals: prior to policy expiration, review policies for manuscript endorsements and initiate the manuscript endorsement approval process on behalf of underwriting. Issue policies, endorsements, and cancellations; prepare policy writing instructions and premium billings, and process individual policy filings. Complete loss rating and develop initial pricing, basic coverage structuring, quotation, and binder packages on behalf of the underwriter. Maintain an in-depth understanding of coverages and program structures, and internal policy coding systems to ensure account completeness. Serve as the first point of contact for brokers. Assist the underwriter in preparation of business reports and metrics reports; assist in reviewing procedures to resolve issues. Train and provide oversight of less experienced support staff. Participate in projects as required. Establish effective relationships with internal and external customers. Perform quality control of all work returned from Shared Services (e.g., manual rating, policies, endorsements). Perform quality control of premium audit statements prior to underwriting review; document discrepancies and work with premium auditor for resolution. Perform quality control of adjustments prior to underwriting review; document discrepancies and work with CS adjustment team for resolution. Attend broker or client meetings as requested by underwriting. Job Requirements Knowledge of commercial insurance policy forms and regulatory requirements; Bachelor's degree preferred or equivalent work experience. Ability to prioritize and navigate multiple proprietary, vendor, web-based, and standard computer systems. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Learning agility – willingness to learn from experiences and new situations. Client servicing – ability to anticipate client (internal and external) needs and act proactively. Problem solving – identify problems and solutions matched to the appropriate options. Attention to detail – ensure accurate documentation is maintained. Leadership skills – ability to mentor peers in the team. Benefits At AIG, we value in‑person collaboration and have a comprehensive Total Rewards Program that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security, as well as your professional development. Culture & Inclusion American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. It is an exciting time to join us—across our operations, we’re thinking in new and innovative ways to deliver ever‑better solutions to our customers. We invest in our people through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Commitment to Diversity and Reasonable Accommodations AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please email candidatecare@aig.com. Functional Area UW - Underwriting Seniority Level Entry level Employment Type Part‑time Job Function Finance and Sales Industries Insurance Location Atlanta, GA #J-18808-Ljbffr AIG
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