Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

• Free ski passes for dependents

• Critical Illness and Accident plans

Job Summary:

Responsible for providing spa guests with safe and effective massage and various therapy services while consistently exceeding guest expectations. Demonstrates respect, sensitivity and concern for guest's needs in a professional manner. Maintains and monitors work schedules as booked, exercising dependability and willingness to work with schedule flexibility. Upholding company standards of conduct, grooming, dress, and personal hygiene. Perform daily routine of set-up and break-down procedures of massage rooms; maintains a neat and well-stocked room. Have complete knowledge of all spa services, packages, promotions, and retail products presently offered by the spa. Maintains professional relationships with spa clientele. Complies with all resort policies, procedures and standards of operation. Performs any additional tasks or projects as required.

Job Specifications:

• Expected Pay Range: $0.01 - $25.01 / hour + tips

• If hired into a tipped position, guaranteed to make a minimum of $20 / hour inclusive of tips

• Shift & Schedule Availability: Full Time

• Skill Level: Specialist

Job Responsibilities:

• Have complete knowledge of all spa services, packages, promotions, and retail products presently offered by the spa.

• Maintains professional relationships with spa clientele.

• Educate guests about products used and recommend products for home use

• Begin and end all treatments on time, adhering to the appointment book and guest scheduling.

• Keep work areas clean and treatment rooms organized according to standards.

• Have knowledge of and suggest to guests other beneficial treatments offered in the spa.

• Complete client product cards after each body treatment.

• Understand and use universal precautions and sanitary procedures.

• Maintain storage areas to ensure cleanliness, freshness, and organization.

• Frequent checks of equipment and facility to ensure safety and prevent loss of equipment.

• Attend departmental meetings as scheduled by spa management and/or resort management.

• Be familiar with all resort services/ features and local attractions to respond to guest inquiries.

• Complies with all Resort policies, procedures, and standards of operation.

• Other duties as assigned.

Job Requirements:

• High School diploma or equivalent. -required

• Colorado State massage therapy license. -required

• Familiar with Microsoft Office applications including Word, Excel, and Outlook. -required

• Ability to effectively present detailed information both verbally and in written form to guests and employees throughout the organization. -required

• Must be willing to work weekends and holidays. -required

• Must be able to stand for long periods of time. -required

• College Degree in hospitality or business-related field. -preferred

• A minimum of 2 years experience in the Medical, Salon, or Spa industry. -preferred

• Conversational Spanish or other languages helpful. -preferred

• Ability to lift 30 lbs. -preferred.

The expected pay range is $20.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 506056

Reference Date: 11/16/2024

Job Code Function: Fitness/Spa

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