Job Description

Job Title: Senior Shipping Manager

Location: Los Angeles, CA

Job Type: Full-time, from our DTLA headquarters

Department: Shipping

Reports To: Operations Director

About Us:

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact on our industry, our community, and our customers.

Job Description:

The Senior Shipping Manager will oversee all aspects of shipping and logistics operations, with a strong emphasis on international shipping and compliance, particularly managing logistics to support our newly launched London store. This leadership role will manage both retail and wholesale shipping, maintain shipping supply inventory, and play a pivotal role in the onboarding and implementation of a new ERP system. The Senior Shipping Manager will directly supervise the Shipping & Logistics Manager and ensure operational efficiency, cost-effectiveness, and premium service in all shipping functions.

Key Responsibilities:

Leadership & Management

• Lead and oversee the daily operations of the shipping department, supervising the Shipping & Logistics Manager and the team.
• Establish departmental KPIs and ensure consistent fulfillment of goals across the retail, wholesale, and international channels.
• Collaborate with Operations, Sales, and Production to ensure seamless order flow and cross-functional efficiency.

International Logistics & London Store Support

• Manage and coordinate all international shipments, with a specific focus on supporting inventory and fulfillment for our new store in London as well as our international retail partners.
• Ensure full compliance with international customs regulations, documentation standards, and shipping policies.
• Maintain strong relationships with freight forwarders, customs brokers, and international courier services to ensure timely and cost-effective deliveries.

ERP System Implementation

• Serve as the primary logistics point of contact in the onboarding of our new ERP system, Netsuite.
• Map existing workflows and translate them into ERP functionality.
• Participate in testing, training, and change management efforts to ensure a smooth transition and adoption within the logistics team.

Retail & Wholesale Fulfillment Oversight

• Oversee daily shipping operations for both direct-to-consumer (retail) and wholesale channels.
• Maintain fulfillment accuracy, packaging quality, and adherence to shipping timelines, especially during peak seasons and product launches.
• Collaborate with the Production department to ensure the timely delivery of orders.

Supply & Packaging Inventory Management

• Monitor inventory levels for packaging materials, shipping supplies, and operational tools.
• Forecast needs based on sales and shipping trends and place accurate and timely supply orders to prevent shortages or overstocking.
• Liaise with vendors to maintain supply quality and negotiate pricing where possible.

Qualifications

• Minimum 5 years of experience in shipping and logistics with at least 2 years in a senior or leadership role.
• Proven expertise in international shipping, customs, and compliance, with specific experience managing logistics to the UK or EU markets strongly preferred.
• Experience overseeing both retail and wholesale shipping operations.
• Hands-on involvement in ERP system implementation (NetSuite preferred).
• Exceptional organizational, problem-solving, and communication skills.
• Strong leadership ability with a track record of building and managing high-performing teams.
• Experience in the luxury, fashion, or jewelry industry is a plus.

Compensation: $90,000 - $100,000

Perks & Benefits

• Paid Company Holidays
• PTO
• Health & Dental Benefits
• 401(k) + Matching
• Profit Sharing + Annual Bonus
• Jewelry Allowance

How to Apply

Send your resume and a cover letter to careers@spinellikilcollin.com . Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.

We look forward to receiving your application and learning more about how you can contribute to the growth and culture of Spinelli Kilcollin.

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