Job Description

Our client in East Houston is seeking an Inside Sales Support Specialist to join their team on a permanent, full-time basis!

Key Responsibilities:

• Provide outstanding customer support, resolving inquiries efficiently and maintaining long-term client relationships.
• Process and review work orders, ensuring accuracy and timely follow-through to completion.
• Assist the sales team in creating, tracking, and managing sales orders to meet customer needs effectively.
• Handle purchase order documentation and transactions, collaborating with vendors and internal departments to fulfill requirements.
• Communicate and coordinate with vendors to ensure timely delivery of services or products while maintaining strong professional relationships.
• Maintain comprehensive records and ensure all sales support systems are updated with accurate information.
• Work closely with sales, operations, and customer service teams to streamline processes and guarantee client satisfaction.

Qualifications:

• Minimum of 2+ years of experience in inside sales support or customer service roles.
• Proficiency with standard business software (e.g., Microsoft Office Suite) and familiarity with CRM or ERP systems preferred.
• Strong written and verbal communication skills to interact effectively with clients, vendors, and internal teams.

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