Front Desk Receptionist/Admin
Location : Heartwell Cardiology, Winter Park, FL
Position Summary :
Heartwell Cardiology is seeking a well-spoken, personable, energetic, and professional individual to join our team as a Front Desk Receptionist . This position plays a crucial role in creating a welcoming and organized environment for patients, visitors, and staff. The ideal candidate will be the first point of contact, ensuring that patients feel valued and comfortable while efficiently managing administrative duties.
Key Responsibilities:
1. Patient Interaction :
• Greet patients and visitors with a warm, professional demeanor.
• Manage check-in and check-out processes, ensuring all necessary forms and information are collected.
• Answer patient inquiries about appointments, services, and general information in a courteous manner.
2. Scheduling and Appointments :
• Schedule and confirm patient appointments using the office’s scheduling software.
• Coordinate with medical staff to optimize appointment times and reduce wait periods.
3. Administrative Support :
• Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations.
• Answer and direct phone calls to the appropriate department or personnel.
• Process payments and issue receipts as needed.
4. Office Organization :
• Maintain the cleanliness and organization of the front desk and waiting areas.
• Order and restock office supplies as needed.
5. Professional Communication :
• Act as a liaison between patients, clinical staff, and administrative personnel.
• Handle patient complaints or concerns with professionalism and escalate when necessary.
Qualifications:
• Education : High school diploma or equivalent required; additional administrative or healthcare-related education is a plus.
• Experience :
• Previous experience in a medical office or customer service role preferred.
• Familiarity with medical terminology and scheduling software is a bonus.
• Skills :
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with EMR systems.
• Exceptional interpersonal skills and a positive attitude.
• Attributes :
• Well-spoken and personable, with the ability to make patients feel comfortable.
• Energetic and professional demeanor.
• Detail-oriented and reliable.
Why Join Heartwell Cardiology?
• Be part of a supportive and dynamic team committed to providing top-notch cardiovascular care.
• Enjoy opportunities for professional development in a reputable and patient-focused medical practice.
• Work in a modern, well-equipped facility located in Winter Park, FL.
...with creative strategies to deliver positive results. Role Description This is a full-time role for a mid-to-senior level associate located in West Los Angeles, CA, with the option to work from home part-time. We are looking for someone with experience in transportation...
...Position Summary We are looking for a highly analytical and business-minded Business Analyst who will own the development and... ...involving AI rules customization or optimization. Deliver consultations on best practices for document AI transformation based on domain...
...Wastewater Treatment plants for the past 35+ years of the 70 years in business in the TX market. Position Summary The Project Engineer HVAC Mechanical supports the execution and delivery of HVAC mechanical projects by assisting in design coordination, procurement...
&##128680; Now Hiring: HSSE Manager | $120K$170K | Full-Time | Chemical Industry &##128680; Are you a safety leader with a passion for making a real impact? Were looking for an experienced Health, Safety, Security & Environmental (HSSE) Manager to join our team and...
...The Market Research & Insights Lead will be an important contributor to our commitment to accelerated leadership and the maximization of asset value and the launch trajectory of each brand by integrating insights from multiple stakeholders into a cohesive and impactful...