Job Description

**Position contingent on contract award. Anticipated start of mid-to-late 2025. All information below subject to change based on final contract award and available funding.**

Come join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services ’ company, is looking for a Program Manager to lead and coordinate daily operations with a strategic and proactive approach. The ideal candidate will possess exceptional leadership, communication, and organizational skills, with a strong ability to drive initiatives and manage complex programs.

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Responsibilities

• Serve as the primary point of contact for the Contracting Officer (CO), Contracting Officer’s Representative (COR), and agency leadership, ensuring timely, transparent communication and customer satisfaction.
• Provide overall direction and leadership to the project team, overseeing daily operations, deliverables, and compliance with contract requirements, regulatory standards, and agency guidelines.
• Manage the quality control process for all deliverables, ensuring grammatical accuracy, formatting compliance, and adherence to agency standards, templates, and timelines.
• Collaborate with customer and internal stakeholders to plan, execute, and monitor projects and tasks, ensuring alignment with program goals, schedules, costs, and contractual obligations.
• Identify and mitigate risks, resolve project impediments, and drive continuous improvement through data analysis, performance tracking, and process optimization.
• Maintain team performance and accountability by providing guidance, training, and support, ensuring adherence to internal policies, federal standards, and quality expectations for personnel and investigation processes.
• Facilitate meetings, deliver presentations, and provide regular status updates and performance reports to senior leadership and stakeholders.
• Build and maintain strong working relationships with government counterparts to ensure responsiveness to evolving needs and long-term success.
• Oversee daily operations and execution of deliverables, ensuring compliance with regulatory and organizational policies.
• Provide strategic direction, coaching, and oversight to multidisciplinary teams to maintain high levels of performance and accountability.
• Ensure all deliverables are of high quality, grammatically correct, and compliant with customer’s formatting and production guidelines.
• Support and enhance the quality, integrity, and compliance of background investigation processes and personnel involved.
• Develop and maintain effective training programs to ensure team members understand their roles, responsibilities, and expectations.
• Monitor compliance, identify potential risks, and proactively implement mitigation strategies to maintain adherence to policies and standards.
• Build and maintain strong, positive relationships with key stakeholders and customers, understanding their needs and aligning services accordingly.
• Plan, execute, and monitor programs and projects to ensure delivery on time, within scope, and within budget.
• Consult with customer’s and internal teams to develop and review task plans, deliverables, and cost schedules in accordance with contractual commitments.
• Provide regular status updates, risk assessments, and performance reports to senior leadership and client stakeholders.
• Track progress, manage deadlines, and report program status both weekly and as needed.
• Remove project impediments to enhance team productivity and resolve conflicts.
• Maintain transparency across program processes and ensure clarity on program goals, scope, and deliverables.
• Contribute subject matter expertise to deliverables, in addition to overall team and project oversight.
• Support the development and refinement of client standards, templates, and procedures.
• Develop contingency plans and support continuous process improvement initiatives to enhance program performance and customer satisfaction.
• Facilitate meetings and presentations to ensure all stakeholders are informed of program developments and outcomes.
• Other duties as assigned.

Qualifications

• Active Top Secret clearance.
• Bachelor's Degree in a related field
• Minimum five (5) years’ demonstrated experience managing projects of similar size and complexity.
• Project Management Professional (PMP) certification or equivalent certification preferred.
• Experience with an Agile project management approach.
• Strong understanding of compliance, risk management, and quality assurance processes.
• Proven experience in program or project management, preferably in a federal contracting environment.
• Ability to report onsite daily to the customer's site in Boyers, PA.

Knowledge, Skills and Abilities:

• Exceptional communication and interpersonal skills, with experience engaging senior-level stakeholders.
• Familiarity with background investigation procedures, regulatory environments, and client-specific guidelines is preferred.
• Demonstrated leadership and team management capabilities, with the ability to drive performance and resolve challenges.

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