Job Title: eCommerce Product Support Specialist
Job Summary: The Support Specialist ensures smooth collaboration between internal teams and vendors by managing escalations, maintaining operational readiness, and driving process clarity for Customer Service operations. This role focuses on troubleshooting, issue management, and administrative consistency to support service delivery across regions.
People Manager: No
What you’ll do
Customer Support (approx. 40%)
Vendor Readiness (approx. 20%)
Reporting (approx. 20%)
Administration (approx. 20%)
Skills & Experience
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