POSITION TITLE: POOL SERVICE MANAGER FLSA STATUS: EXEMPT
LOCATION: ERLANGER, KY
Mid-American Pools is a leading pool construction and pool service company in Cincinnati and the greater tri-state region. Mid-American is renowned for delivering luxury, complex, and large-scale pool projects with excellence. We pride ourselves on our commitment to excellence, quality, and client satisfaction. We are seeking a skilled Pool Service Manager to assist in managing our service division.
The overall responsibility of the Pool Service Manager position is to manage all aspects of pool maintenance and service operations. Duties include managing a team of technicians, handling customer service calls and maintaining superior customer satisfaction, scheduling, billing, and quoting. Our Service Managers work in tandem and collaboratively with each other as well as our Construction and Renovation teams.
We invite you to learn more about us at and read on for a further description of the role.
Key Responsibilities:
Planning, Customer Service, and Schedule Management
Billing
Budget and Resource Management
Training and Development
Required Qualifications
Preferred Qualifications
Additional Requirements:
Compensation & Benefits
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