Job Description

Network Optix (Nx) is a global powerhouse in video software development, driven by a mission to empower the creation of intelligent video-based solutions and products capable of converting video into actionable data. Over a decade in the making, the Network Optix Enterprise Video Operating System helps innovative organizations rapidly and affordably build world-class, custom-tailored, enterprise-scale video products and solutions.

Nx is headquartered in Walnut Creek, California with additional locations in Burbank, California, Portland, Oregon, Belgrade, Serbia Taipei, Taiwan, and regional teams distributed across the globe. Recognized on the Inc 5000 Fastest Growing Companies list for 9 years running, we are committed to expanding our teams cross-functionally and globally.

Network Optix aims to power the world’s most intelligent video solutions, with the ultimate goal of carving a path toward revolutionizing the landscape of video technology and transforming how we perceive the world around us.

Nx is growing our Bay Area presence. The Walnut Creek office is our headquarters and newest location. We are looking for an upbeat, motivated, self-starter with exceptional communication skills, attention to detail, and the ability to own tasks and projects end-to-end.

Reporting to the VP of Operations with a dotted line to Director of Accounting, you will be the Office Manager/Accounts Payable Specialist. Your passion for making the office a great place to be and a smooth sailing ship will promote a seamless place to work. You can shift gears at a moment's notice to solve a variety of issues and also have a strong ability to think proactively in order to implement appropriate solutions.

What you’ll be doing

Office Operations & Facilities

• Maintain a clean, welcoming, and well-stocked office environment by managing inventory, supplies, snacks, and workspace organization.
• Handle incoming mail and deliveries, as well as outgoing mail and shipments, ensuring they are sorted and delivered promptly to the appropriate recipients.
• Serve as the primary point of contact for third-party vendors and building services, including maintenance, janitorial, landscaping, plant care, and other facility-related needs.
• Conduct research to inform office supply purchasing decisions, track inventory levels, and maintain relationships with vendors to ensure smooth office operations.
• Identify inefficiencies within office operations and collaborate with departments such as HR, Finance, and IT to implement process improvements and optimize workflows.
• Oversee office safety and ensure compliance with health and safety regulations, including managing safety protocols such as safety drills, first aid procedures, and other workplace safety initiatives.

Accounts Payable Support

• Review, code, and process invoices through platforms like Bill.com, ensuring proper documentation, accuracy, and timely payment.
• Support vendor relations by researching and resolving invoice discrepancies and responding to inquiries regarding payment status.
• Support the employee expense reporting process using platforms like Expensify to ensure accuracy, completeness, and policy compliance of expense report submissions.
• Collaborate closely with the Accounting team to ensure financial integrity and identify opportunities for process improvements and efficiency.

Workplace Experience

• Ensure a seamless and positive workplace experience by greeting and assisting visitors with professionalism and enthusiasm, manage building access through digital systems, and ensure every guest interaction is welcoming, seamless, and aligned with our brand.
• Assist with new hire onboarding logistics, including coordinating equipment shipments, preparing welcome kits, setting up workstations, and managing building access through digital systems.
• Plan and execute both on-site and off-site events such as team offsites, employee celebrations, internal meetings and company-wide gatherings by overseeing logistics, managing catering, booking venues, and providing on-the-ground support.
• Collaborate closely with the People Team to create and support initiatives that boost employee engagement and enhance the overall workplace experience.

Administrative Support

• Manage the business phone line, ensuring calls are promptly directed to the appropriate person or department.
• Prepare, coordinate, and track domestic and international shipments and deliveries of equipment, company materials, and other operational assets.
• Provide general administrative support such as scanning, printing, filing, and responding to day-to-day office needs.
• Assist internal teams, including HR, Finance, and others, with ad-hoc administrative tasks and operational support.

What we’re looking for

• 2+ years of practical experience in office management, operations, or administrative support in a front-facing role involving direct interaction with clients, guests, or employees.
• 2+ years practical experience with accounts payable (AP) processing in a corporate environment, including bookkeeping, accounts payable, or expense report processing.
• Demonstrated proficiency in administrative applications such as Google Workspace.
• A strong customer service orientation with a focus on delivering exceptional experiences for both employees and guests.
• Self-starter with strong organizational and multitasking skills.
• Able to work independently with a proactive and solution-oriented mindset.
• Strong decision-making skills focused on driving efficiency and continuous improvement.
• Excellent attention to detail, with a focus on accuracy and consistency.
• Excellent verbal and written communication skills.
• Ability to come into the office daily (M–F) and respond to occasional off-hours needs.
• Valid driver’s license and reliable transportation for local errands.
• Ability to lift and carry objects weighing up to 25 pounds. Candidates should be capable of performing physical tasks such as standing or sitting for extended periods, lifting, bending, and moving items safely and efficiently.

Will be a plus

• Background in the tech industry, startups, or high-growth corporate environments.
• Ability to speak and understand Spanish or Russian.

What we offer

• Competitive compensation
• Paid time off
• On-site work in our brand-new, comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

The position is an on-site role in the office located in Walnut Creek, CA.

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