Job Description

Overview:

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Office Associate (Physician / Medical Office / Hospital setting) .

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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*** Location: Oakland, CA 94609

*** Duration: 13 weeks contract w/ possibility of extensions

Notes:

• Onsite role.
• Work Hours: 40 hours per week; dayshift, Mon – Fri.

Description:

• The purpose of this position is to provide secretarial and clerical support to a department.
• This position functions independently in carrying out standard and complex office procedures and relating to other physician offices, providers, and families.
• Act as primary contact between hospital personnel, employees, vendors, managers, and administration.
• Prepares Clinic Charts.
• Review and process all incoming referrals via facsimile and RMO system.
• Greets families, answers questions, and direct families to other areas of the hospital.
• Gathers accurate patient’s demographic information.
• Schedules appointments for patients, as directed by departmental policies.
• Verifies insurance eligibility.
• Maintains knowledge of contracted payers and other revenue sources.
• Register patients via Meditech for appointments.
• Process all patient billing according to hospital policy.
• Receive and post payments according to hospital policy.
• Assist families with completion of forms (Medical records request, medical clearance for surgery as needed, immunization request, etc.).
• Obtain and issue authorizations and referrals as needed for clinic, ED, inpatient, and surgical procedures as needed.
• Support phone queue.
• Maintains schedules.
• Continue to develop professional education and updates skills regularly.
• Participates in conferences and departmental meetings as required.
• Arrange interpreter services as needed.
• Demonstrates the ability to work under pressure, with constant interruptions.
• Complies with established departmental policies and procedures, objectives, quality assurance program, customer service, safety, environmental and infection control standards.

Qualifications:

• High School Diploma, GED, or equivalent.
• 2 years’ experience in Physician, Medical office, or Hospital setting.
• Personal computer knowledge and skill preferably with Microsoft Office.
• Minimum typing speed of 55 wpm.
• Able to promote a constructive and positive atmosphere within the work area by demonstrating the ability to cooperate with and assist physicians and other staff.
• Able to remain flexible in staffing patterns and resolution of staffing conflicts; the ability to be a team player.
• The ability to use appropriate organizational skills in setting priorities for work.
• Strong verbal and written communication skills; transcription
• Able to be an effective problem solver through active problem identifications and collaboration with other staff, physicians, providers, insurers, other staff, managers from other departments, and Hospital Administration.
• Able to resolve conflicts in a pro-active manner that demonstrates a high level of customer service.

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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Satwinder “Sat” Singh

Lead Technical Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

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