Job Description

Job Description

North American E-commerce Director — Venum

Location: New York, New York | In-Office

Type: Full-Time

Reports to: North America General Manager (GM) and Chief Operating Officer (COO)

WHO WE ARE

Venum is the #1 combat sports brand in the world , trusted by elite athletes and worn across the UFC, gyms, and training communities worldwide. We build performance apparel and equipment that represent power, precision, and identity.

2026 is a defining year for Venum USA. We are establishing a fully autonomous Manhattan headquarters and scaling our U.S. business to drive major growth across DTC, Amazon, retail partners, and new categories including Team Sports and Motorsports.

WHO WE ARE LOOKING FOR

We are hiring an E-commerce Director to lead Venum’s U.S. digital commerce engine from our New York headquarters.

This role is for a hands-on leader who can scale revenue, improve profitability, and build a world-class e-commerce operation across multiple channels — while ensuring clear product and brand segmentation.

You bring both strategic vision and daily execution discipline. You move fast, solve problems with data, and build systems that scale.

WHAT YOU’LL WORK ON

DTC Growth Leadership — Venum.com as a Core Engine

• Own and grow Venum.com U.S. performance , with full responsibility for revenue, CRM, retention, and margin.
• Lead the transition to a fully U.S.-managed Venum.com operation , including merchandising, promotions, and launch execution.
• Build a best-in-class shopping experience aligned with U.S. consumers and apparel expectations.

Team Sports Digital Growth & Customization Platform (Venum.com)

• Make Venum.com the primary digital hub for Team Sports growth in the U.S., designed to win market share with schools, clubs, and tournament communities.
• Build and scale a dedicated Team ordering experience that allows teams to personalize and customize products online, including:
• Football, Flag Football, and 7v7 uniforms
• Wrestling team gear
• Fan gear / spirit wear / sideline apparel
• Develop a site flow that simplifies team buying , with tools such as:
• Jersey and apparel builders
• Colorway selection
• Logo uploads
• Player name/number personalization
• Bulk order & reorder capability
• Ensure this Team Sports customization platform is a clear differentiation vs. existing sites and retail , positioning Venum.com as the exclusive destination for custom team apparel and gear.
• Partner with the Team Sports Category Manager and Marketing team to drive acquisition through school/club outreach, seasonal programs, and tournament ecosystems.

Venum App Leadership & VIP Digital Experience

• Make the Venum App the leading digital platform for Venum VIP clients and loyal customers in the U.S.
• Partner closely with the Marketing Director to ensure the app delivers an elite, high-retention experience for both new and returning customers.
• Drive app growth through premium engagement mechanics including:
• Exclusive product launches and early access drops
• VIP-only promotions and offers
• Contests and community activations
• Instructional/training content and athlete-led education
• Personalized recommendations and loyalty benefits
• Ensure the app is a strategic retention and brand-building tool , not just another sales channel — built to deepen loyalty and increase LTV.

Channel Strategy & Product Segmentation

• Define and execute channel-specific product segmentation .
• Reduce duplication across channels and offer unique propositions and product differentiation.

Amazon Performance & Marketplace Leadership

• Own U.S. Amazon strategy (both 1P and/or 3P where relevant), including:
• Catalog strategy
• Pricing and promo planning
• A+ content execution (with creative team)
• Inventory forecasting
• Ad investment prioritization
• Partner with marketing to effectively manage ad spend.

E-commerce Operations & Forecasting Excellence

• Lead forecasting, sales planning, and demand strategy for all e-commerce channels.
• Work with Logistics and Supply Chain to reduce air freight reliance and improve ordering timelines.
• Align inventory flow to seasonal plans, promotions, and channel segmentation.

Site Merchandising, UX & Conversion

• Own site merchandising strategy, launch calendars, bundling, and pricing tests.
• Drive conversion rate optimization (CRO), AOV growth, and customer journey improvements.
• Use data to improve product discovery, cross-sell, and category performance.

CRM, Retention & Customer Experience

• Own CRM roadmap and retention KPIs (repeat rate, LTV, churn reduction).
• Partner with Customer Service Manager to ensure premium post-purchase experience.
• Drive email, SMS, loyalty, and app engagement strategies as profit drivers.

Team Leadership & Cross-Functional Integration

• Build and lead the U.S. e-commerce team in New York (E-commerce Manager + cross-functional support).
• Partner daily with:
• Marketing (brand campaigns & digital performance)
• Product & Category Managers (Combat + Team Sports + Motorsports roadmaps)
• Logistics (3PL strategy & SLA performance)
• Finance/Global leadership (forecast alignment & margin priorities)

WHO YOU’LL WORK WITH

• North America GM and COO for strategic direction, business priorities, and performance targets.
• Marketing Director and U.S. marketing team to align campaigns, app strategy, content, and digital investment decisions.
• European E-commerce and Marketing teams for global alignment, seasonal input, and shared best practices.
• North America Logistics Manager to ensure inventory availability, forecasting accuracy, and 3PL performance.
• Combat Sports Category Manager to drive core category growth and launch execution.
• Team Sports Category Manager to build e-commerce and B2B growth for Football, Flag Football, 7v7, Wrestling, and Fan Gear.
• Retail and marketplace partners across North America.

WHAT YOU BRING

• 8–12+ years in e-commerce leadership, ideally within sportswear, performance apparel, or consumer brands .
• Proven success growing DTC and Amazon revenue simultaneously , with clear channel segmentation.
• Strong understanding of U.S. e-commerce behavior and apparel expectations vs. Europe.
• Expertise in:
• Forecasting & inventory planning
• CRO and merchandising
• CRM / retention strategy
• Mobile/app commerce & loyalty ecosystems
• Multi-channel assortment planning
• Digital analytics
• Highly analytical and KPI-driven; comfortable owning P&L-level targets.
• Strong leadership style: fast, structured, accountable, and hands-on.

WHAT SUCCESS LOOKS LIKE

• Venum.com becomes a major high-margin growth engine under U.S. control.
• Team Sports customization on Venum.com drives real market share with schools, clubs, and tournaments — and clearly differentiates the brand versus Amazon.
• The Venum App becomes the #1 VIP digital platform for loyal customers, driving retention, exclusivity, and LTV.
• Clear product segmentation across channels.  
• Improved profitability through better inventory flow, freight reduction, and disciplined assortment.
• E-commerce operations scale cleanly while maintaining brand dominance in combat sports and supporting Team Sports + Motorsports expansion.

WHY VENUM

• Lead digital growth for the #1 combat sports brand in the world .
• Build the U.S. e-commerce engine from the ground up in Manhattan HQ.
• Play a central role in Venum USA’s autonomy and scale journey.
• Direct influence across DTC, Amazon, retail expansion, Team Sports, Motorsports, and VIP app strategy.
• Join a high-growth brand entering its most ambitious era yet.

COMPENSATION & BENEFITS

This role will be compensated with a good-faith pay range of $160,000 - $190,000. This range represents the minimum and maximum base pay the company reasonably expects to offer for this role at the time of posting. Final base pay will depend on several factors, including the applicant’s qualifications, relevant experience, education, certifications or professional licenses, and overall performance throughout the interview process.

This role may offer the following benefits: medical, vision, and dental insurance, life insurance, disability insurance and a 401(k) matching program. This role may also be eligible for an annual performance-based bonus award. This role includes paid personal time off and 14 paid company holidays. Venum offers paid sick time in accordance with all applicable state and federal laws.

The Company is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and do not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, disability, pregnancy, childbirth or related medical conditions, reproductive health decisions, marital or partnership status, military or veteran status, genetic information, arrest or conviction record (consistent with the New York City Fair Chance Act and applicable law), domestic violence victim status, or any other characteristic protected by federal, state, or local law. The Company prohibits discrimination, harassment, and retaliation of any kind and is committed to maintaining a workplace where all individuals are treated with respect and dignity.

A job description for this position is available and has been provided as part of the job posting. The duties and responsibilities described in the job description are intended to outline the general nature and level of work expected for this role and may be modified by the Company as needed based on business requirements. The job description does not limit the Company’s ability to assign or reassign duties, responsibilities, or reporting relationships, and may be updated from time to time to reflect changes in the role or the needs of the business.

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