Language Interpreters - Tagalog/Cantonese/Mandarin/Vietnamese Job at BIG Language Solutions, Houston, TX

ZVZFVnppK3JSVHE1UlV5TnVZc1BtMFZ1L3c9PQ==
  • BIG Language Solutions
  • Houston, TX

Job Description

Job Description

About the Company

We are seeking a skilled and experienced Language Interpreter fluent in any of these languages, Tagalog/Cantonese/Mandarin/Vietnamese, and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

About the Role

We are seeking a skilled and experienced Language Interpreter fluent in any of these languages, Tagalog/Cantonese/Mandarin/Vietnamese, and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Responsibilities

  • Provide real-time, consecutive or simultaneous interpretation between English and any of these languages Tagalog/Cantonese/Mandarin/Vietnamese during customer calls.
  • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
  • Accurately relay information without adding, omitting, or distorting the meaning.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
  • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
  • Adhere to call handling metrics, quality benchmarks, and compliance requirements.
  • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Qualifications

  • Bachelor's degree in any discipline.

Required Skills

  • Fluency in any of these Languages: Tagalog/Cantonese/Mandarin/Vietnamese and English spoken.
  • Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.
  • Prior experience in language interpretation is highly preferred.
  • Excellent listening, retention, and note-taking skills.
  • Strong interpersonal and communication skills, with the ability to maintain a professional tone.
  • Ability to work in a fast-paced, high-pressure environment.
  • Basic understanding of cultural sensitivities and appropriate communication etiquette.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Preferred Skills

  • Prior experience in language interpretation is highly preferred.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Pay range and compensation package

Position Details

  • Work Mode: Tampa( Onsite role)
  • Start Date: November 4
  • Interview Process: HR screening with specific questions, assessment, and face-to-face interview

Pay Rates

  • Cantonese / Mandarin / Vietnamese: $22 – $24+ per hour

Tagalog: $25 – $28+ per hour

Equal Opportunity

Think global. Think BIG. Visit us:

Linkedin: -language- solutions/mycompany

```

Job Tags

Hourly pay,

Similar Jobs

TruStone Financial Credit Union

Microsoft Dynamics Developer Job at TruStone Financial Credit Union

 ...Factory ~ Azure Data Lake ~ Azure Key Vault ~ Azure Storage ~ Azure Portal ~ Azure APIM and FrontDoor ~ Knowledge of Microsoft Dataverse, PowerApps / Power BI, Postman / GitHub. ~ Good knowledge of SQL, database design, development using relational database... 

Philadelphia Housing Authority

Investigator Job at Philadelphia Housing Authority

 ...real estate development and property management is seeking an Investigator in the Office of Public Safety. Under general supervision,...  ...Justice Network (JNET) and Commonwealth Law Enforcement Assistance Network (CLEAN) database, and the National Crime Information... 

Bronco Electric, Inc.

Electrical Estimator Job at Bronco Electric, Inc.

 ...WE ARE HIRING! Bronco Electric, Inc. is seeking an experienced and motivated Electrical Estimator with at least 3 years of experience in commercial and industrial projects. This position plays a key role in supporting our pre-construction team by preparing accurate and... 

Worley Group, Inc

Arctic Pipe Welder - Remote 6-8 Week Contract Job at Worley Group, Inc

 ...for a skilled pipe welder for a temporary remote position on the North Slope, expected to last 6-8 weeks. Responsibilities include welding pipe, flanges, and fittings according to blueprints and codes. Candidates need 3-5 years of industrial welding experience and must... 

NeoMed Center Inc

Licensed Optician Job at NeoMed Center Inc

Job Description Job Description ptico/a Licenciado/a Fecha: 14 de noviembre de 2025 Ubicacin: Trujillo Alto, PR Clasificacin: No Exento Tipo de empleo: Tiempo Completo Rango salarial: $18.12 a $20.04 por hora Jornada: Lunes a Viernes Horario:...