Human Resources Benefits Coordinator Job at Dexian, Richmond, VA

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  • Dexian
  • Richmond, VA

Job Description

Our Fortune 100 FinTech client is hiring a Leave Management HR Coordinator to join their dynamic HR Operations team. This individual will play a key role in managing leave-related processes and ensuring compliance, accuracy, and a top-tier associate experience. If you are detail-oriented, thrive in fast-paced environments, and have a passion for process improvement, this is a great opportunity to make an impact at one of the industry’s leading financial technology firms.

Key Responsibilities:

  • Perform a wide variety of Leave Management activities, including updating key transactions in the HR system and handling high volumes of case work in Salesforce.
  • Ensure documentation and system updates are compliant with regulatory requirements and internal standards.
  • Act as a point of contact for associates, providing guidance on leave policies, pay issues, and benefits.
  • Prioritize and fulfill requests from external HR vendors and internal stakeholders.
  • Offer and implement process improvements to drive efficiency, compliance, and the associate experience.
  • Support HR with auditing, testing, and reporting to meet service level agreements (SLAs).
  • Guide and lead the successful completion of projects, potentially functioning in a project leadership capacity.
  • Maintain regular and reliable attendance; overtime may be required based on business needs.

Required Skills & Experience:

  • High School Diploma, GED, equivalent, or military experience
  • At least 1 year of experience in accounting, payroll, or benefits administration
  • Proficient in Microsoft Office Suite
  • Strong verbal and written communication skills
  • Problem-solving mindset and strong attention to detail
  • Exceptional customer service and associate support skills
  • Ability to perform audits and maintain data accuracy and compliance
  • Familiarity with leave and benefits programs

Preferred Qualifications:

  • Associate Degree
  • Professional HR or Benefits certification
  • 1+ years of experience with Workday HR System
  • 1+ years of experience using case management systems

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Tags

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