Job Description
HR Coordinator
Human Resources Department (Lexington, KY)
Position Summary
The HR Coordinator is an entry-level human resources role that provides front-line, service-oriented support to all employees. This position serves as a primary point of contact for HR and payroll-related inquiries through a centralized inbox, phone line, or ticketing system and supports foundational HR and payroll processes.
The HR Coordinator plays a critical role in ensuring timely responses, accurate recordkeeping, and consistent application of employer policies while working in a high-volume, process-driven environment. This role is ideal for someone beginning their HR career who is detail-oriented, customer-focused, and eager to learn multiple areas of human resources.
Key Responsibilities
HR & Payroll Service Delivery
- Serve as a first point of contact for HR and payroll inquiries via shared inbox, phone, and/or ticketing system.
- Triage, document, and respond to routine HR and payroll questions.
- Escalate complex or sensitive matters appropriately.
Payroll Support
- Send reminders for timecard completion, review timecards on a weekly basis.
- Enter pay, job and other demographic changes into Paycom for timely payroll entry.
- Maintain accurate employee pay data.
- Support audits and reconciliations.
Employee Support
- Support onboarding and offboarding.
- Assist with employment verifications.
- Provide accurate HR policy guidance.
HR Operations & Administration
- Maintain confidential employee records.
- Assist with benefits and leave tracking.
- Support I-9 processing and audits.
Compliance & Continuous Improvement
- Apply policies consistently.
- Identify trends and suggest process improvements.
Education Classification
- Classification: Non-Exempt, Full-Time
- FLSA Status: Non-Exempt
- Schedule: Standard business hours with flexibility during peak cycles
Required Qualifications
- Associate’s or Bachelor’s degree in HR, Business, Accounting, or related field
- 0–2 years of related experience
- Strong attention to detail and communication skills
Preferred Qualifications
- Education experience
- Exposure to HRIS or payroll systems
- Interest in HR certification
Key Competencies
- Customer service mindset
- Organizational skills
- Accuracy and confidentiality
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