Job Description
Duties and Responsibilities:
- Works as part of a team to ensure high standards of cleanliness, hygiene, and tidiness in guest rooms and public areas
- Performs detailed cleaning of appliances (refrigerators, coffee makers, etc.) within guest rooms
- Thoroughly cleans and sanitizes bathroom surfaces, floors and fixtures to meet company standards
- Changes bed linen replaces towels, vacuums, dust and performs other cleaning duties necessary to meet the company’s standards
- Restocks linen, water glasses and bathroom amenities in guest rooms
- Inspects room items such as alarms, light bulbs, TV, remote control, hairdryer, toilet and sinks to ensure they are properly working and meet the hotel’s high-quality standards
- Documents and coordinates maintenance and repairs with the Engineering team
- Notifies Housekeeping Supervisor/Manager when cleaning is complete so rooms may be inspected
- Works closely with the front desk to keep room status reports up to date; informs the team of late check-outs, stay-overs, room moves, and other special requests
- Reports any unusual occurrences or requests to Housekeeping Supervisor/Manager, Safety & Risk or Hotel Operations Manager
- Reports and/or logs all lost and found items according to established procedures
- Maintains a professional appearance and a positive, friendly demeanor at all times
- Adheres to all company conduct policies and operating procedures; and ensures work is completed in the necessary time frame
- Communicates all pertinent information to coworkers and managers daily prior to the end of the shift
- Performs other duties as assigned
Benefits:
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