General Manager Job at Rocky Top Wine Trail, Sevierville, TN

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  • Rocky Top Wine Trail
  • Sevierville, TN

Job Description

Hillside Winery is seeking a  General Manager to oversee our tasting room and retail operations in Sevierville, TN. This leadership role is responsible for driving revenue, managing day-to-day operations, and building a strong, customer-focused team.

The ideal candidate is a hands-on leader who thrives in a dynamic environment, leads by example, and has a strong understanding of hospitality, retail, and team development.

Responsibilities:

  • Oversee all daily operations of the tasting room and retail space

  • Lead and develop staff, including hiring, training, and performance management

  • Manage payroll, scheduling, and operational expenses

  • Maintain accurate financial and tax-related record keeping

  • Ensure a high-quality guest experience

  • Track and report on performance metrics

  • Ensure compliance with health, safety, and company policies

  • Work closely with the VP of Operations on strategic goals and issues

  • Proactively resolve challenges such as staffing, operations, or sales performance

Qualifications:

  • Proven experience in a leadership or general management role

  • Strong financial acumen and operational management skills

  • Excellent communication and decision-making abilities

  • Customer-focused mindset with a passion for hospitality

  • Ability to coach, motivate, and lead a team effectively

Compensation and Benefits:

  • $60,000/year starting salary
  • Performance-based raises and bonuses
  • Paid time Off (PTO)
  • Health, vision, and dental insurance
  • 401k with company match

If you're a hands-on leader who thrives in a fast-paced, customer-focused environment, we’d love for you to be part of our success.

Compensation details: 60000-60000

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