Job Description

DIN TAI FUNG RESTAURANTS

LOCATION: 700 SW 5th Ave, Portland, OR 97204 (Pioneer Place)

SALARY RANGE FOR GENERAL MANAGER : $110,000 - $137,000 annual base salary, plus eligibility for the annual incentive plan based on individual and company performance.

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

BENEFITS FOR GENERAL MANAGER:

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts
• Opportunities for growth; we love promoting within!

JOB PURPOSE:

The General Manager is the co-leader of the restaurant, working in partnership with the Executive Kitchen Manager to ensure overall success. They take full ownership of front-of-house operations, leading service excellence, managing inventory, controlling costs, and ensuring efficient labor planning. With a strong focus on team development, financial performance, and operational efficiency, they play a critical role in driving the restaurant’s culture and success.

JOB RESPONSIBILITIES:

• Oversees all aspects of front of house operations to ensure service excellence. Responsible for maintaining brand standards and smooth day-to-day execution. Ensures a consistent brand experience in the restaurant environment.
• Leads by example, fostering a positive work ethic and professional environment. Builds team capability through hiring, training, coaching, and motivating staff to align with company goals.
• Sets clear performance objectives for team members and holds them accountable through consistent evaluation and corrective action when needed. Communicates business strategies and goals clearly to team members, aligning them with the broader company mission. Maintains transparency with leadership through reporting and participation in meetings.
• Manages departmental budgets, understands financial reports, monitors profitability, and ensures compliance with accounting procedures and budget goals. Drives initiatives to boost sales and improve profitability, including setting goals and managing control systems.
• Develops and maintains effective schedules to meet business needs and labor budgets. Ensures proper staffing levels by identifying headcount needs and selecting qualified team members and creating a strong leadership bench.
• Oversees inventory control, ensures timely and accurate ordering, and maintains strong vendor relationships to support operational efficiency and product quality.

JOB REQUIREMENTS FOR GENERAL MANAGER:

• 3+ years of management experience in a high-volume, full-service restaurant.
• Strong knowledge of brand standards, steps of service, and front of house operations.
• Proven leadership skills with experience hiring, training, and developing service-driven teams.
• Ability to manage budgets and interpret financial statements (e.g., labor cost, P&L).
• Effective communication and organizational skills, with the ability to collaborate cross-functionally.
• Ability to stand for long periods of time.
• Ability to lift 20+ lbs.
• Comfortable with being exposed to hot and cold temperatures.

PREFERRED QUALIFICATIONS:

• Bachelor's degree or equivalent in Business, Hospitality, or related field.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative.

Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

As part of our hiring process, Din Tai Fung uses E-Verify to confirm employment eligibility for all newly hired employees. E-Verify is an internet-based system that allows employers to compare information from an employee's Form I-9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employee’s eligibility to work in the United States. Din Tai Fung complies fully with all Equal Employment Opportunity laws, ensuring no discrimination based on national origin or citizenship status. Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment, every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws, the Company will be required to terminate their employment immediately. To learn more about E-Verify, please visit: .

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.

Compensation: $110,000 - $137,000 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ABOUT DIN TAI FUNG

Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or soup dumplings. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a steamed dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization and service. The Hong Kong branch has been awarded a Michelin star five times. Din Tai Fung currently has over 170 locations in 13 countries worldwide.

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