Front Desk Admin Assistant Job at Porsche Cars North America, Atlanta, GA

ZUZVWndTU3VUREM4UjBpQXM0a0ltMGxyOXc9PQ==
  • Porsche Cars North America
  • Atlanta, GA

Job Description

Position overview

  • To handle all inquiries made at the company's headquarters front desk while creating a warm and welcoming atmosphere for all employees of One Porsche Drive and guests of the Experience center.
  • Provide primary phone coverage for the main telephone line for the operation. Please note this is not the main 1-800- call center line.
  • Act as a brand ambassador for all visitors exuding Passion and work to assist with all guest service areas of the Experience center.

Roles & responsibilities

  • Answer the phones for the company's main switchboard. Transfer phone calls to the appropriate parties.
  • Assist with customer questions/concerns as needed, documenting all customer complaints in the C@P system (Internal tracking system)
  • Provide a warm welcome to all employees and guests ensuring their needs are met and their experience is representative of our brand standards
  • Assist with inquiries at the front desk including but not limited to, arranging transportation, storing luggage, providing directions, and engaging employees when needed
  • Coordinate with security in granting access to guests and providing guest passes as needed
  • Coordinate and assist facilities team with addressing Experience center common area office needs
  • Assist Experience center and Customer Relations team with project work as necessary
  • Escort guests through facility and provide occasional facility tours

Qualifications

  • High School Diploma or higher
  • Minimum 2 years of experience as a receptionist or related role
  • Some automotive knowledge a plus
  • Outgoing and charismatic personality
  • Warm welcoming and empathetic demeanor
  • Phone system and intermediate knowledge of MS-Windows computers and MS-Office applications
  • Ability to multitask
  • Customer Service oriented
  • Strong organizational skills
  • Ability to occasionally move equipment, boxes and luggage weighing up 40 lbs

Schedule

  • Regular Shift: – 9:00 am-6:00 pm (95% of year)
  • Saturday shifts during peak periods of the year
  • Occasional early evening shifts for key corporate events

Job Tags

Shift work, Saturday, Afternoon shift, Early shift,

Similar Jobs

KUHN Group

Maintenance Manager Job at KUHN Group

 ...The Maintenance Manager plans, directs and coordinates various duties related to maintenance, repair services, and infrastructure improvements of land, plant, and equipment at the Brodhead campus. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other... 

Insight Global

Customer Support Associate Job at Insight Global

Required Skills & Experience -At least 2-3+ years experience in customer support/service roles -Patience, empathy, and the ability to remain calm and solution-oriented in tough situations. -Confidence using communication tools and CRM platforms (training provided...

HumCap

Firmware Engineer Job at HumCap

 ...Overview We are seeking a skilled and enthusiastic Firmware Engineer to join our dynamic team. In this role, you will be responsible for designing, developing, testing, and implementing firmware solutions for a variety of embedded systems. You will work closely with... 

LEA Architects, LLC

Project Architect Job at LEA Architects, LLC

 ...construction drawings and coordination with structural, MEP, lighting, AV, landscape, civil engineering and other consultants. Qualifications Bachelor's or Master's Degree in Architecture + 5-10 years of professional experience is required Architectural... 

Tencent

Cloud Media Services Intern Job at Tencent

About the Role: With over 20 years of research and experience in audio and video technology, Tencent Cloud launched Tencent Cloud Media Service, a new international audio and video brand, in 2022. It provides a one-stop media solution, the basic media processing infrastructure...