It All Starts with Our People As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us. Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.
Valvoline has a rewarding opportunity as a Franchise Business Consultant. In this role, you will partner with Valvoline Instant Oil Change (VIOC) Franchises to assist them in adequately growing the VIOC brand in people development, process execution, and key metric performance. This position requires a skilled level of communication and influence. The Franchise Business Consultant will interact professionally and socially with franchise organizations' leadersthey must be able to gain credibility and influence decisions to engage in VIOC initiatives and best practices to help maximize business results and VIOC brand expectations.
- Area tours and in-store training assess franchise store and system level operations including oil change process execution, proper use of training tools, average ticket results, OCPD, floor management, inventory controls, proper scheduling, proper staffing, store appearance, etc. through store visits and audits.
- Coordinate and assist with new franchise store openings. Ensure stores that open in our franchise system produce the same aggressive ramp to maximize 4-wall EBITA contribution through operational training, VIOC systems training, new store marketing execution, and talent.
- Develop and implement solutions for how to improve business where opportunities exist that maximize franchisee buy-in for maximized revenue, profit, and royalties. Ensure implementation of VIOC initiatives, create/ deliver business reviews, participate and deliver franchise specific content that benefits the franchisee and Valvoline in Top-to-Top meetings, influence ancillary product purchases, partner on marketing initiatives, and document follow-ups in CRM.
- Program Delivery/ Support Learn, deliver, and provide tier 1 support for the tools our franchisees use to actively maintain (and grow) their healthy business. Partner with the respective resource groups as new tools are at the tail end of development and provide the capabilities to successfully implement and support given the project timeline.
- Facilitate classroom training for franchise team members
- Audit safety and environmental conditions on a regular basis to ensure compliance with applicable Federal, State, and local laws. Communicate violations to franchisee and follow up to ensure problems are corrected. Ensure the franchisee and VIOC are following all terms and conditions of the Franchise License Agreement.
+ Bachelor's degree preferred or relevant experience
+ Multi-unit management experience preferred or 8+ years of automotive aftermarket experience
+ Strong knowledge of retail stores (preferably VIOC) and/or retail field operations
+ Must have worked in a high-volume retail environment with a high focus on people development and financial performance
+ Demonstrated experience building and maintaining positive and collaborative relationships internally and externally
+ Demonstrated experience managing vendor relationships
+ High degree of initiative and independent execution capable of thriving as a team player but also driven by autonomy
+ Extremely organized and communicative ability to speak confidently and present to large groups
+ Excellent track record of developing high quality talent with low turnover
+ Experience with and ability to consistently use Microsoft tools and applications, including MS Word, Excel, Outlook, PowerPoint, Teams, and other standard business related applications
+ Ability to stand and sit for long periods of time (4-6 hours at a time)
+ Ability to travel utilizing mass transit (planes, automotive vehicles) and/or company vehicles
+ Ability to lift objects weighing 50-70 lbs. (luggage)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Health insurance plans (medical, dental, vision) + HSA and flexible spending accounts + 401(k) + Incentive opportunity* + Life insurance + Short and long-term disability insurance + Paid vacation and holidays* + Employee Assistance Program + Valvoline Instant Oil Change discounts + Tuition reimbursement* + Adoption assistance* _*Terms and conditions apply, and benefits may differ depending on position.
Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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