Job Description

Firm Administrator / Operations Manager

Location: Downtown Portland, OR

Join a respected and collegial boutique law firm specializing in plaintiff-side personal injury work. With a close-knit team of approximately 10 employees, we are seeking a highly organized and experienced Firm Administrator / Operations Manager to lead our administrative operations and support the continued success of our practice.

About the Role

This is a critical leadership role responsible for the overall management of the firm’s day-to-day operations. The ideal candidate will be a proactive problem solver and skilled people manager who brings experience in human resources, financial oversight, and office administration. This is a hands-on role best suited for someone who thrives in a small-firm environment and can wear multiple hats.

Key Responsibilities

• Oversee daily office operations, including facilities, technology, and vendor management
• Lead and mentor a small administrative and support team; conduct regular performance reviews and ensure staffing needs are met
• Manage all HR functions including recruitment, onboarding, benefits administration, and compliance with employment laws
• Coordinate payroll and liaise with external accountants; assist with financial reporting and basic bookkeeping
• Collaborate with firm leadership on budgeting, expense tracking, and financial planning
• Maintain firm policies and procedures and support a positive, inclusive workplace culture
• Ensure smooth scheduling, calendar coordination, and case support operations
• Act as a liaison between attorneys and support staff

Qualifications

• Minimum 3+ years of office management or operations leadership experience, preferably in a legal or professional services setting
• Demonstrated people management and HR experience required
• Familiarity with basic accounting functions, including budgeting and payroll processes
• Strong organizational skills with a high level of attention to detail
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite and practice management or HRIS systems
• Ability to work on-site full time in Downtown Portland

Compensation & Benefits

• Salary range: $90,000–$110,000 depending on experience
• Paid parking or public transit options
• Flexible health insurance offerings
• 401(k) plan with employer matching
• Paid sick time
• Generous PTO including mental health and vacation time
• Monthly gym stipend
• Supportive, mission-driven team culture

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