Job Description

Facilities Supervisor

Direct Reports:

• Facility Technicians, Maintenance Leads

Primary Function:

This role leads the design, planning, and execution of building construction and refurbishment projects, ensuring optimal space utilization and alignment with organizational needs. This role is responsible for overseeing daily maintenance operations and implementing systems and processes that maintain the integrity, safety, and reliability of the facility's infrastructure.

Duties and Responsibilities

• Lead facility design and refurbishment initiatives to support space planning and resource optimization.
• Evaluate existing facilities for current and future space requirements and conduct feasibility assessments.
• Develop layout plans, technical specifications, and ensure compliance with regulations and internal standards.
• Direct the development of labor, materials, and service cost estimates for budgeting and contracting.
• Establish and maintain project plans, timelines, and governance frameworks to ensure successful execution.
• Ensure timely resolution of work orders and track maintenance activities for quality, cost, and service standards.
• Implement and oversee preventative maintenance programs and safety procedures.
• Train staff on maintenance best practices, safety standards, and compliance with local laws.
• Supervise and manage contractors and vendors engaged in facility projects.
• Manage day-to-day building operations, including HVAC, electrical, plumbing, mechanical, and safety systems.
• Perform other duties as requested or assigned.

Relationship Management

• Collaborate cross-functionally with internal departments to align facility initiatives with organizational goals.
• Manage relationships with external contractors, regulatory agencies, and utility providers.

Self-Management

• Demonstrate proactive leadership and accountability.
• Manage multiple projects concurrently with strong organizational and time-management skills.

Required Education

• Bachelor’s degree in Engineering, Facilities Management, Construction Management, or a related field.

Required Experience

• Minimum of 5 years of experience in facility operations, including construction and maintenance. 1-3 years of supervisory experience required.

Required Competencies

• [Core] Customer Focus – Enter Level 4

1. Creates a sense of urgency throughout the organization on the importance of meeting customer needs.
2. Ensures that organizational resources and support are focused on meeting customer needs.
3. Establishes organizational alliances or partnerships with key customers.
4. Fosters a customer-focused environment.

• [Core] Ensures Accountability – Level 4

1. Takes ownership of work responsibilities.
2. Follows through on commitments.
3. Holds self and others accountable for results.
4. Delivers work with integrity and consistency.

• [Core] Collaborates – Level 4

1. Builds a culture of collaboration and teamwork across organizational boundaries.
2. Creates a climate where people communicate fearlessly.
3. Exemplifies collaborative leadership by inviting a wide variety of perspectives to the discussions.
4. Removes organizational barriers to collaboration.

• [Core] Communicates Effectively – Level 4

1. Communicates effectively to a wide variety of audiences at all organizational levels.
2. Creates venues for constructive dialogue within the organization.
3. Demonstrates candor and openness when discussing major organizational initiatives.
4. Promotes a free flow of information throughout the organization (e.g., upward, downward, and across).

• [Functional] Plans and Aligns – Level 4

1. Allocates organizational resources in alignment with strategic plans and priorities.
2. Conveys clear objectives so the organization can plan and prioritize actions to achieve them.
3. Ensures that plans are aligned and coordinated across the organization.
4. Sets aggressive yet realistic time frames for achieving strategic objectives.

• [Functional] Optimizes Work Processes – Level 4

1. Ensures organization-wide adoption of best practices and lessons learned.
2. Fosters an environment within the organization that promotes continuous improvement and quality outcomes.
3. Leads the organization in determining which work processes must remain in-house vs. those that can be outsourced or discarded.
4. Works with internal and external partners to ensure coordinated processes throughout the supply chain.

• [Functional] Manages Complexity – Level 4

1. Anticipates complex challenges the organization may face in the future.
2. Approaches problems from a systems perspective, defining connections, linkages, and interdependencies.
3. Obtains resources and establishes organizational processes that enable effective information gathering.
4. Synthesizes information from many sources to arrive at a broad and deep understanding of complex issues.

Physical Demands & Working Conditions

• Frequency with which a team member working in this position performs the following activities:

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