Early shift Head of Operations & Business Management Job at The PilatesBarre, Dallas, TX

ZUZjWndDU29SREN4UlVtQnZvRUxtVXhnOXc9PQ==
  • The PilatesBarre
  • Dallas, TX

Job Description

Job description

The PilatesBarre Studio Managers are responsible for overseeing the overall experience of the clients along with overseeing the day-to-day operations of the studio. Studio Managers are responsible for ensuring the Studio Coordinators and all staff members provide exceptional customer service while assisting clients throughout their entire experience. Welcoming, friendly and self-motivated personalities required! The Manager will also be responsible for marketing initiatives, coordinating events, and maintaining a clean and organized studio.

STAFF MANAGEMENT

  • Manage all front desk staff scheduling for all studios including weekend shifts
  • Oversee Studio Coordinator management of all front desk staff
  • Managing client attendance, updating inventory, updating payment information and updating announcement boards
  • Assist the Studio Coordinators in daily studio tasks and projects.
  • Train and mentor Studio Coordinators and empower them to manage front desk associates.
  • Lead weekly team meetings.
  • Recruit, Train and Maintain Staff. Creating community culture with staff and clients.

STUDIO MANAGEMENT

  • Drive sales, retail and membership, through customer relations at all studios.
  • Responsible for overseeing overall studio maintenance.
  • Basic troubleshooting of BarreFormers and Treadmills.
  • Ensure all merchandise and supplies are replenished, organized and straightened.
  • Track and report on membership sales, renewals, and intro offer conversions, support marketing campaigns, and manage retail inventory

CLIENT RELATIONS

  • Answer emails and phone calls in professional manner while utilizing resourcefulness and business acumen
  • Deliver exceptional customer service by addressing and resolving customer concerns

MARKETING

  • Responsible for overseeing Studio Coordinator’s task of acquiring videos, photos and other forms of content for Instagram stories daily.
  • Discover opportunities for The PilatesBarre to be involved in community events. Represent The PilatesBarre and participate in events on and off site.

REQUIREMENTS

  • Strong customer service and social interaction skills demonstrating patience & cooperation.
  • Passion for fitness and a genuine interest in the care and wellbeing of clients.
  • Strong attention to detail and accuracy.
  • Highly organized and ability to prioritize and meet deadlines.
  • Trustworthy and ability to handle confidential information.
  • Work as a member of a cohesive team with all PilatesBarre staff members.
  • Professional, punctual, reliable and neat.
  • Highly organized and time management skills.
  • Excellent communication and interpersonal skills.
  • Experience driving sales and motivating staff.
  • Ability to work independently and report to owner. Responsibilities include opening and closing studios.
  • Must be able and willing to travel between studios (University Park and Devonshire locations ~ 10 minute commute).

Shifts include early mornings and/or evenings and weekends. Holiday availability and weekends required. Must be flexible to stay late and accommodate changes in studio class times.

FULL-TIME: 40 + hours per week

Job Tags

Holiday work, Full time, Flexible hours, Afternoon shift, All shifts,

Similar Jobs

HumCap

Firmware Engineer Job at HumCap

 ...Overview We are seeking a skilled and enthusiastic Firmware Engineer to join our dynamic team. In this role, you will be responsible for designing, developing, testing, and implementing firmware solutions for a variety of embedded systems. You will work closely with... 

I3 INFOTEK INC

Field Engineer III Job at I3 INFOTEK INC

 ...Title: Field Engineer III Location: Houston, TX (occasional travel to Pittsburgh, PA) Job Summary The PDM Field Project Engineer III is responsible for overseeing and monitoring the design and project management team on behalf of the Business Unit. The position... 

Ultimate Staffing

Part-Time Customer Service Representative Job at Ultimate Staffing

 ...We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction... 

Shavano Family Practice

Data Entry Operator/ Data Entry Clerk- Remote Work From Home Job at Shavano Family Practice

 ...attentive to detail. Skilled data entry operators should be able to quickly identify data errors and demonstrate precision in their work. Data Entry Operator Responsibilities: Gathering, collating, and preparing documents, materials, and information for data entry... 

Odoo

Functional Support Specialist Job at Odoo

 ...efforts. Applicants must be authorized to work for any employer in the U.S. We are...  ...professionals ~$100 towards a work-from-home office setup ~ Evolve in a nice working...  ...this range based on factors such as education, training, experience, professional achievement...