Job Description

Job Description

Job Description

  Office Manager – Multi-Location Dental Practice (Full-Time)
Location: Greater Waterbury, CT Area

Are you a natural leader with strong dental operations experience and a passion for building cohesive, high-performing teams?

We’re seeking an Office Manager to join our dynamic dental group supporting multiple locations. This is a hands-on leadership role for someone who thrives on problem-solving, team coaching, and ensuring operational excellence.

What You’ll Do:

• Lead and mentor front desk/reception teams across offices

• Oversee scheduling, patient flow, and customer service experience

• Monitor and support insurance billing, claim resolution, and collections

• Perform monthly A/R reviews and ensure accounts are properly managed

• Implement systems to clean up active accounts and improve workflows

• Collaborate with clinical and billing teams for a seamless patient experience

• Promote a positive, accountable, and growth-oriented team culture

What We’re Looking For:

• 3+ years dental office experience, including team leadership

• Deep understanding of dental insurance processes & Dentrix software

• Strong communication, organizational, and problem-solving skills

• Empathy and confidence to lead by example without micromanaging

• Someone who inspires others to do their best work every day

We Offer:

• Supportive leadership and team culture

• Opportunities for growth and learning

• Competitive pay based on experience

• PTO, holiday pay, and more

If you're a forward-thinking dental operations professional ready to make a meaningful impact, we’d love to connect.

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