Customer Service Representative Summary
In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems. You will also maintain accurate customer records, notating any incidents or upgrades as needed, and provide customer solutions. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Tasks and Responsibilities:
● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager
● Provide first level support to customers
● Resolve issues effectively, escalating as needed
● Greet customers with a professional and welcoming manner
● Speak to as many customers as possible daily
● Monitor and track recurring customer issues
● Update customer accounts
● Offer upgrade paths or new services to new and existing customers
● Support the Customer Success Manager as needed
Requirements:
● Demonstrate experience utilising computers
● Ability to troubleshoot and effectively
● Clear communication with peers
● Must think independently with an attention to detail
● Track and monitor tasks to completion
● Must be team oriented and maintain a professional demeanor at all times
● Enjoy helping and speaking with customers
● Excellent customer service and communication skills
● Must have a collaborative approach and positive attitude
Please submit your to apply!
...motivated individuals who align with our Core Values: Team First, Motivated to Move Forward, and Own Your Role. This role involves hands-on work in irrigation installation. If you are passionate about working outdoors and have a positive attitude, we want to hear from...
...Job Description We are looking for delivery drivers with great customer service experience and good work ethicsto do catering deliveries . Must have your own Vehicle. Experience in delivery driving but not required,customer service, or other related fields...
Our successful auto sales dealership is looking for a confident, professional, and customer service-minded new and used car sales representative to join our team! You will work directly with customers to identify new car options that meet their needs and lifestyles. You...
ATA Services, Inc is currently seeking to hire a Same Day Registration Support clerk to work on a temporary assignment with the Bernalillo County Bureau of Elections for the 2025 Local Election. Pay Rate: $16.15 per hour with weekly pay Start Date: SEPTEMBER 29, ...
...concepting, creating, and editing high-quality, engaging video and photography content that supports a global social media and digital marketing team. This role is critical in bringing the consumer experience to life, driving brand storytelling, and enhancing the social...