Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...looking for an ambitious, detail-oriented, self-starter for our entry-level role as Web Content Associate . The primary responsibility of this... ...pages using our content management system (CMS). Develop subject-matter expertise on assigned product categories....
...Job Summary We are seeking a detail-oriented and organized Contracts Coordinator to join our dynamic pharmaceutical team in Research... ...fast-paced environment and can effectively balance in-office and remote work responsibilities. Key Responsibilities Contract...
**ENTRY LEVEL - Client Experience Associate** Our client is seeking a personable and detail-oriented Client Experience Associate to join their dynamic team and deliver superior support to our diverse customer base. In this role, you will assist clients over the phone with...
...Maintenance Manager - WA Salary $110,000 + bonus Relocation available PURPOSE OF THE POSITION: The Maintenance Manager is responsible for managing maintenance functions and providing maintenance support for the plant. Position trains employees, develops...
...Schedule: Monday through Friday 9:00am to 5:30pm w/ rotating weekends every 3 to 4 weeks working 2:00pm to 10:30pm Benefits: full benefits package including Medical, Dental, and Vision coverage. Company paid life Insurance and 403b match. Paid holidays, vacation, sick...