Customer Service Desk Associate Job at Ultimate Staffing, Torrance, CA

ZlZNVHdDS3JTRDJ4UWt5TXNvZ0dtazFoL2c9PQ==
  • Ultimate Staffing
  • Torrance, CA

Job Description

General Description
Job Title: Customer Service Desk Associate
Department: Customer Service Contact Center
Location: Torrance, CA 90503

Job Description
This position is responsible for performing customer service functions by handling travel arrangements and responding to travel-related inquiries to meet customer needs and promote quality service.

Principal Accountabilities
Perform customer service functions

Perform general administrative tasks

Skills and Qualifications Required
Bilingual proficiency in Native Japanese and English
Japanese - Proficient
English - Read, Write, Speak

Availability to work 8-hour shifts, including weekends and holidays
Demonstrated reliability and dependability
Ability to operate computer terminals and telephone equipment (handsets/headsets) for extended periods
Strong verbal communication skills
Effective reading comprehension
Good interpersonal skills
Active listening skills
Strong analytical ability
Must be legally authorized to work in the United States (visa sponsorship not provided)
Associate degree preferred

Work Conditions
Pay Rate: $23.51/hour

Status: Full-time, Non-exempt

Schedule: 8-hour shifts between 5:00 AM - 3:00 PM PST and 6:00 AM - 4:00 PM PDT, including weekends and holidays

Benefits
Paid company holidays
Sick leave and vacation
Shift swap/day trade options
Health insurance (medical, vision, dental)
Flexible spending accounts
Employee assistance program
Life insurance and optional voluntary life insurance
401(k) retirement plan
Travel benefits (international and domestic)
Pre-tax mass commuter benefit
Bereavement leave

Longevity awards and associated paid holiday

Educational assistance

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Full time, Local area, Free visa, Flexible hours, Shift work,

Similar Jobs

Alta Media USA

Talent Manager / Casting Director (Vertical Short-Form Content)Community & Social Media Coordinator Job at Alta Media USA

Talent Manager / Casting Director (Vertical Short-Form Content) Location: Los Angeles, CA (Hybrid or On-site) Job Type: Full-time or Contract Overview: AltaTV is seeking a dynamic and highly connected Talent Manager / Casting Director to lead casting and ...

Golden Corral

Meat Cutter Job at Golden Corral

 ...The Meat Cutters performance and the ability to cut for quality and quantity of product have a significant impact on the guests dining experience. Top quality meat cutting ensures that the restaurant uses its product to optimize profit and that the Golden Corral guest... 

Collabera

Lead Software Engineer Job at Collabera

 ...desktop and web applications Collaborate with cross-functional teams and customers to gather and define requirements Manage full software development lifecycle from design to deployment Design and validate test procedures Maintain and upgrade existing software... 

Ohio Organizing Collaborative

Staff Organizer Job at Ohio Organizing Collaborative

Parent Organizer The OOC seeks a community organizer to build a grassroots base of parents working to improve public education in Ohio. This position will be part of a broader coalition focused on improving public education and fully and fairly funding Ohios schools ...

Solid Development Group, Inc

Estimator Job at Solid Development Group, Inc

 ...and masonry work. With a strong reputation for quality, safety, and on-time delivery, we are seeking a seasoned Senior Concrete Estimator to join our team and help drive the success of upcoming projects. Position Summary: The Senior Concrete Estimator will be responsible...