Job Description

Join the NSU Public Safety Team - Keeping Our Campus Safe!

Are you ready to be a part of something exciting? Nova Southeastern University (NSU) is looking for dynamic individuals to join our team and play a vital role in ensuring the safety and well-being of our NSU community. As a member of our NSU Public Safety Team , you'll be at the forefront of providing top-notch customer service, crime prevention, and campus safety. Now hiring for Campus Dispatchers and Communications Systems Coordinators!

Why Choose NSU:

• Join a prestigious and innovative university with a rich history of academic excellence.
• Competitive salaries and a comprehensive benefits package await you, including tuition waivers, retirement plans, and excellent medical and dental coverage.
• NSU is a tobacco-free university, committed to the health and welfare of our campus community.

Job Highlights:

• Be a Customer Service Champion: Provide exceptional customer service to internal and external stakeholders, setting the standard for excellence.
• Safety First: Respond promptly to requests and alarms, ensuring the safety and security of NSU properties and the entire campus community.
• Crime Prevention Pro: Use electronic resources for accurate and timely investigations, contributing to a safer campus environment.
• Be Vigilant: Utilize surveillance methods to identify suspicious activity and take proactive measures.
• Keep Records: Maintain accurate records of calls and incidents, ensuring precise documentation.

Special Requirements:

Flexible Hours: Must be available to work any day, shift, including nights, weekends, and holidays.

Required Experience:

Customer Service Savvy: One (1) or more years of Customer Service, Administrative, police dispatch, or call center experience.

Preferred Qualifications:

• Previous dispatch center experience.
• Typing skills of more than 30 words per minute.
• Previous surveillance control experience.
• Previous electronic access control experience.
• Previous alarm monitoring experience.

Join NSU in creating a safer, more secure environment for our students, faculty, staff, and visitors. Apply now and be a part of our dedicated NSU Public Safety Team !

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