Job Description

Claims Specialist

LHH is seeking a detail-oriented and proactive Claims Specialist to manage vehicle damage claims and subrogation processes. This role is critical to ensure timely recovery of costs associated with vehicle damage, third-party liability, and insurance coordination. This position is 100% onsite in downtown Tulsa and will pay $21/hr. This is direct hire, permanent placement. Parking is paid for.

Responsibilities:

• Investigate vehicle damage claims, including customer-reported incidents and third-party liability.
• Review rental agreements, damage reports, and supporting documentation to determine claim validity.
• Initiate and manage subrogation efforts against liable third parties and insurance carriers.
• Coordinate with legal teams and external adjusters to pursue recovery of damages.
• Maintain accurate records of claims, recovery efforts, and settlement outcomes.
• Communicate with customers, insurers, and internal departments to resolve claims efficiently.
• Monitor claim status and follow up on outstanding recoveries.
• Analyze trends in damage claims and provide recommendations to reduce future losses.
• Ensure compliance with company policies and applicable laws and regulations.

Qualifications:

• Prior experience in claims handling, subrogation, or insurance recovery (automotive or rental industry preferred).
• Strong background in customer service and troubleshooting
• Strong understanding of subrogation principles and damage recovery processes.
• Excellent communication and negotiation skills.
• Proficiency in claims management systems and Microsoft Office Suite.
• Ability to manage multiple claims simultaneously and meet deadlines.
• High attention to detail and analytical thinking.
• Associate or Bachelor’s degree in Business, Insurance, or related field preferred.

If you are interested in learning more, please apply now.

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