Job Description

Position: Airline Cargo Manager (Cargo Operations)

Location: Onsite – Queens, NY 11430 (Local Candidates Only)

Salary: $100,000 (flexible based on experience) + Bonus, Benefits, Cell Phone, etc.

About the Role

We are seeking a dynamic and results-driven Area Cargo Manager (Cargo Operations) to lead the launch of our new U.S. operations in New York. This is a high-impact, ground-floor opportunity for an ambitious professional with strong leadership, operations, and sales capabilities. You will be responsible for building and managing a local team, overseeing daily office and cargo operations , and driving revenue through strategic sales efforts.

Key Responsibilities

• Station Leadership: Oversee all functions at the New York station, ensuring smooth coordination across sales, operations, and customer service.
• Flight Oversight: Monitor and manage the performance of online flights, resolving operational issues and ensuring service reliability.
• Cargo Optimization: Manage cargo flow to maximize space utilization, profitability, and service quality for both customers and airline partners.
• Interline & Offline Sales: Develop and execute sales strategies for interline and offline cargo, building strong partnerships.
• Key Account Management: Cultivate and maintain relationships with high-value clients, ensuring exceptional service and responsiveness.
• Cross-Functional Coordination: Collaborate with internal departments, airline partners, and ground handlers to deliver seamless end-to-end service.
• Operational Problem-Solving: Address and resolve local operational challenges with a hands-on, solutions-driven approach.
• Compliance: Ensure full adherence to corporate operational standards, safety protocols, and service-level agreements.
• Reporting & Analysis: Monitor performance metrics and provide regular reports on cargo volumes, revenue, and KPIs.

Qualifications & Experience

• Experience with Airlines or GSSA (General Sales and Service Agent) preferred.
• Strong customer service skills and solid understanding of the air cargo market .
• Proven ability to manage multiple priorities in a fast-paced environment.
• Self-starter with strong organizational and capacity management skills.
• Excellent communication and interpersonal abilities.
• Proficient in IT systems with strong analytical and planning skills.

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