Administrative Services Assistant Job at V-Soft Consulting Group, Inc., Jackson, TN

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  • V-Soft Consulting Group, Inc.
  • Jackson, TN

Job Description

Title: Training Data Analyst (aka ASA of Compliance)

Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.

  • Responsibilities: Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
  • Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
  • Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
  • Perform quality assurance checks to maintain high standards in training delivery and documentation.
  • Monitor and report on staff development, including tracking hours of self-development activities.
  • Produce detailed reports and analyses related to training compliance and effectiveness.
  • Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
  • Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.
  • Qualifications: Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
  • Proven experience in data analysis, project management, and administrative support.
  • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Excellent organizational and time management skills to meet strict deadlines.
  • Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
  • Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.

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